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Ambiguity as a Resource to Inform Proto-Practices: The Case of Skin Conductance

Published:16 July 2019Publication History
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Abstract

Skin conductance is an interesting measure of arousal level, largely unfamiliar to most end-users. We designed a mobile application mirroring end-users’ skin conductance in evocative visualizations, purposefully made ambiguous to invite rich interpretations. Twenty-three participants used the system for a month. Through the lens of a practice-based analysis of weekly interviews and the logged data, several quite different—sometimes even mutually exclusive—interpretations or proto-practices arose: as stress management; sports performance; emotion tracking; general life logging; personality representation; or behavior change practices. This suggests the value of a purposefully open initial design to allow for the emergence of broader proto-practices to be followed by a second step of tailored design for each identified goal to facilitate the transition from proto-practice to practice. We contribute to the HCI discourse on ambiguity in design, arguing for balancing openness and ambiguity with scaffolding to better support the emergence of practices around biodata.

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        cover image ACM Transactions on Computer-Human Interaction
        ACM Transactions on Computer-Human Interaction  Volume 26, Issue 4
        August 2019
        251 pages
        ISSN:1073-0516
        EISSN:1557-7325
        DOI:10.1145/3341168
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        Publication History

        • Published: 16 July 2019
        • Accepted: 1 May 2019
        • Revised: 1 February 2019
        • Received: 1 July 2017
        Published in tochi Volume 26, Issue 4

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