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Launching problem space research in the frenzy of software production

Published:21 December 2017Publication History
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Abstract

This forum is dedicated to maximizing the success of HCI practitioners within the frenetic world of product and service design. It focuses on UX strategy approaches, leadership, management techniques, and above all the challenge of bringing HCI to peer-level status with longstanding business disciplines such as marketing and engineering. ---Daniel Rosenberg, Editor

References

  1. Within the academic discipline of design research, awareness and adoption is much greater. In those areas, studies exploring the nature of creativity have produced papers that define concepts such as "co-evolution of problem-solution" and "wicked or tame problems." See Dorst, K. and Cross, N. Creativity in the design process: Co-evolution of problem--solution. Design Studies 22, 5 (2001), 425---437. And Rittel, H.W.J. On the Planning Crisis: Systems Analysis of the "First and Second Generations." 1972.Google ScholarGoogle ScholarCross RefCross Ref
  2. See the description of the bubble people build around themselves in: Gray, D. Liminal Thinking -- Create the Change You Want by Changing the Way You Think. Two Waves, 2016.Google ScholarGoogle Scholar
  3. See Young, I. Practical Empathy -- For Collaboration and Creativity in Your Work. Rosenfeld Media, 2015; and Young, I. Mental Models -- Aligning Design Strategy with Human Behavior. Rosenfeld Media, 2008.Google ScholarGoogle Scholar
  4. The idea of flexible representations of audience groups is not new. It is known in marketing via various terms, including component lifestyles. See the marketing text book: Lamb, C.W., Jr. MKTG. South-Western College Pub., 11th edition, 2017.Google ScholarGoogle Scholar
  5. See Describing Personas on Medium.com, by Indi Young, Mar. 14, 2016; https://medium.com/@indiyoung/describing-personas-af992e3fc527Google ScholarGoogle Scholar
  6. Aristotle was referenced by Richard Buchanan, who shaped the Carnegie Mellon (CMU) School of Design in the mid-1990s to early 2000s. See Gajendar, U. Notes on the future of interaction design. Interactions (Sept.-Oct. 2017), 46. Google ScholarGoogle ScholarDigital LibraryDigital Library

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  1. Launching problem space research in the frenzy of software production

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      • Published in

        cover image Interactions
        Interactions  Volume 25, Issue 1
        January + February 2018
        75 pages
        ISSN:1072-5520
        EISSN:1558-3449
        DOI:10.1145/3176622
        Issue’s Table of Contents

        Copyright © 2017 ACM

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 21 December 2017

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