Marianne Dee
Vicki L. Hanson
Skip Abstract Section
Abstract
A critical element of accessibility research is the exploration and evaluation of ideas with representative users. However, it is often difficult to recruit such a range of users, particularly in a timely manner, nor is it easy for new researchers to understand how to recruit relevant populations or feel confident in communicating with older or “vulnerable” users. We report on the establishment of a large user pool created to facilitate accessibility research through recruiting sizeable numbers of older adults potentially interested in taking part in research studies about technology. We suggest points to guide new researchers and invite other experts to build on these. We also sketch some of the lessons learned from creating and maintaining this pool of individuals, including thoughts on issues for others wishing to set up similar pools.
- A. Beach, R. Schulz, J. Downs, J. Matthews, B. Barron, and K. Seelman. 2009. Disability, age, and informational privacy attitudes in quality of life technology applications: Results from a National Web Survey. ACM Transactions on Accessible Computing 2, 1 Article 5 (May 2009), 21 pages. DOI:http://doi.acm.org/10.1145/1525840.1525846 Google Scholar
Digital Library
- A. S. Bhachu and V. L. Hanson. 2011. Older adults and digital interactive television: Use of a Wii controller. In EuroITV 2011.Google Scholar
- J. P. Bigham and A. C. Cavender. 2009. Evaluating existing audio CAPTCHAs and an interface optimized for non-visual use. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'09). ACM, New York, 1829--1838. DOI:http://doi.acm.org/10.1145/1518701.1518983 Google ScholarDigital Library
- K. J. Butera. 2006. Manhunt: The challenge of enticing men to participate in a study on friendship. Qualitative Inquiry 12, 6, 1262--1282.Google ScholarCross Ref
- M. E. Cooley et al. 2003. Challenges of recruitment and retention in multi-site clinical research. Cancer Nursing 25, 5, 376--386.Google ScholarCross Ref
- M. Crabb and V. L. Hanson. 2014. Age, technology usage, and cognitive characteristics in relation to perceived disorientation and reported website ease of use. In Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS'14). ACM, New York, 193--200. Google ScholarDigital Library
- S. J. Czaja, N. Charness, A. D. Fisk, C. Hertzog, S. N. Nair, and W. Rogers. 2006. Factors predicting the use of technology: Findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE). Psychology of Aging 21, 2, 333--352.Google ScholarCross Ref
- M. Dee. 2014. Can care home buildings support health and wellbeing? How the built environment can support residents' wellbeing through better visiting times. Scottish Care Bulletin 54. Spring 2014, 26.Google Scholar
- M. Dee and V. L. Hanson. 2012. Tales of technology. In Proceedings of the Digital Futures 2012, 3rd Annual Digital Economy All Hands Conference. Retrieved from http://www.dotrural.ac.uk/digitalfutures/sites/default/files/Tales%20MDVLHFinal.pdf.Google Scholar
- M. Dee and V. L. Hanson. 2014. A large user pool for accessibility research with representative users. In Proceedings of the 16th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS'14). ACM, New York, 35--42. Google ScholarDigital Library
- L. A. Fenge. 2001. Empowerment and community care—projecting the “voice” of older people. Journal of Social Welfare and Family Law 23, 4 (2001), 427--440.Google ScholarCross Ref
- L. Ferres, G. Lindgaard, and L. Sumegi. 2010. Evaluating a tool for improving accessibility to charts and graphs. In Proceedings of the SIGACCESS Conference on Computers and Accessibility (ASSETS'10). ACM, New York, 83--90. DOI:http://doi.acm.org/10.1145/2533682.2533683 Google ScholarDigital Library
- P. Forbes, L. Gibson, V. L. Hanson, P. Gregor, and A. G. Newell. 2009. Dundee User Centre: A space where older people and technology meet. In Proceedings of SIGACCESS Conference on Computers and Accessibility (ASSETS'09). ACM, New York, 231--232. DOI:http://doi.acm.org/10.1145/1639642.1639690 Google ScholarDigital Library
- B. Godwin. 2014. Colour consultation with dementia home residents and staff. Quality in Ageing and Older Adults 15, 2, 102--119. Emerald Group Publishing Limited. DOI:10.1108/QAQA-04-2013-0006Google ScholarCross Ref
- A. W. Gouldner. 1960. The norm of reciprocity. American Sociological Review 25, 161--178.Google ScholarCross Ref
- C. A. Greig, A. Young, D. A. Skelton, et al. 1994. Exercise studies with elderly volunteers. Age & Ageing 23, 185--189.Google ScholarCross Ref
- A. W. Guo, S. J. F. Edwards, and P. T. Blythe. 2010. The study of elderly drivers. Digital Futures 2010: Digital Economy All Hands Meeting. Nottingham, UK: University of Nottingham. https://www.horizon.ac.uk/images/stories/s19-Gao.pdf.Google Scholar
- V. L. Hanson. 2010. Influencing technology adoption by older adults. Interacting with Computers 11, 502--509. Google ScholarDigital Library
- M. Heron, V. L. Hanson, and I. Ricketts. 2013a. Open Source accessibility: Advantages and limitations. Journal of Interaction Science 2013, 1:2. DOI:10.1186/2194-0827-1-2Google ScholarCross Ref
- M. Heron, V. L. Hanson, and I. Ricketts. 2013b. The ACCESS Framework: A technical framework for adaptive accessibility support. In Proceedings of the SIGCHI Symposium on Engineering Interactive Computing Systems (EICS'13). ACM, New York, 33--42. DOI:http://doi.acm.org/10.1145/2494603.2480316 Google ScholarDigital Library
- Daryl H. Hepting. 2006. Ethics and usability testing in computer science education. Inroads. The SIGCSE Bulletin 38, 2, 76--80. Google ScholarDigital Library
- INVOLVE. 1996. National Institute for Health Research. {ONLINE} Available at: http://www.invo.org.uk/. {Accessed 2 January 16}Google Scholar
- J. Lazar, J. H. Feng, and H. Hochheiser. 2010. Research Methods in Human-Computer Interaction. Wiley, Sussex. Chapters 14 and 15, pp. 367--416.Google Scholar
- S. Lindely, R. Harper, and A. Sellen. 2008. Designing for elders: Exploring the complexity of relationships in later life. In Proceedings of the British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, Volume 1, 77--86. British Computer Society Swinton, UK. Google ScholarDigital Library
- L. McIntyre and V. L. Hanson. 2013. BESiDE -- The built environment for social inclusion through the digital economy. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI'13). ACM, New York, 289--294. http://doi.acm.org/10.1145/2468356.2468408 Google ScholarDigital Library
- R. Medellin-Gasque, C. Reed, and V. Hanson. 2013. A protocol for software-supported interaction with broadcast debates. Digital Economy DE2013: Open Digital - The Fourth Annual Digital Economy All Hands Meeting (DE2013). Media City UK, Salford, UK.Google Scholar
- J. Meurer, M. Stein, D. Randall, M. Rohde, and V. Wulf. 2014. Social dependency and mobile autonomy: Supporting older adults' mobility with ridesharing ICT. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'14). ACM, New York, 1923--1932. DOI:http://doi.acm.org/10.1145/2556288.2557300 Google ScholarDigital Library
- C. Milligan, S. Payne, A. Bingley, and Z. Cockshott. 2013. Place and wellbeing: Shedding light on activity interventions for older men. Ageing and Society / First View Article 1--26. Cambridge University Press 2013. DOI:http://dx.doi.org/10.1017/S0144686X13000494Google Scholar
- K. Montague, V. L. Hanson, and A. Cobley. 2012. Designing for individuals: Usable touch-screen interaction through shared user models. In Proceedings of the SIGACCESS Conference on Computers and Accessibility (ASSETS'12). ACM, New York, 151--158. DOI:http://doi.acm.org/10.1145/2384916.2384943 Google ScholarDigital Library
- K. Morrison, V. L. Hanson, and A. Szymkowiak. 2011. A questionnaire to gauge older adults' interest in using mobile phones as memory aids. Digital Engagement. The 2nd All Hands Meeting of the Digital Economy, 2011. (Newcastle University, November 15--17, 2011). http://de2011.computing.dundee.ac.uk/wp-content/uploads/2011/11/A-questionnaire-to-gauge-older-adults%C3%A2%E2%82%AC%E2%84%A2-interest-in-using-mobile-phones-as-memory-aids.pdf.Google Scholar
- S. Nevay and C. Lim. 2015. In press. Co-designing appealing wearables with care home residents. In Proceedings of 11th European Academy of Design (EAD) Conference.Google Scholar
- T. Nind, V. Hanson, S. McKenna, et al. 2012. Health website quality: Towards automated analysis. In Proceedings of the Digital Futures 2012, 3rd Annual Digital Economy All Hands Conference. Retrieved from http://www.de2012.org/sites/default/files/digitalfutures2012papers/Papers/Session4BDataMiningMachineLearning/Nind_etal_HealthWebsiteQuality.pdf.Google Scholar
- C. Norval, J. Arnott, and V. L. Hanson. 2014. What's on your mind? Investigating recommendations for inclusive social networking and older adults. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, New York, 3923--3932. DOI:http://doi.acm.org/10.1145/2556288.2556992 Google ScholarDigital Library
- M. X. Patel, V. Doku, and L. Tennakoon. 2003. Challenges in recruitment of research participants. Advances in Psychiatric Treatment 9, 229--238.Google ScholarCross Ref
- H. Petrie, F. Hamilton, N. King, and P. Pavan. 2006. Remote usability evaluations with disabled people. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'06). ACM, New York, 1133--1141. Google ScholarDigital Library
- Pew Research Center. 2014. Older adults and technology use: Adoption is increasing but many elders remain isolated from digital life. Retrieved from http://www.pewinternet.org/2014/04/03/older-adults-and-technology-use/.Google Scholar
- C. Phillipson. 1998. Reconstructing Old Age. Sage, London.Google Scholar
- C. Phillipson and A. Walker. 1986. Social Policy and Ageing. Gower, London. DOI:http://doi.acm.org/10.1145/1124772.1124942Google Scholar
- Research Ethics Guidebook. 2015. A Resource for Social Scientists. ESRC. {ONLINE} Available at: http://www.ethicsguidebook.ac.uk/. {Accessed 2 January 16}.Google Scholar
- Scottish Government. 2012. Scottish Index of Multiple Deprivation. Retrieved from http://simd.scotland.gov.uk/publication-2012/introduction-to-simd-2012/overview-of-the-simd/what-is-the-simd/.Google Scholar
- A. Sears and V. L. Hanson. 2011. Representing users in accessibility research. In Proceedings of the 2011 Conference on Human Factors in Computing Systems. ACM, New York, 2235--2238. Reprinted in ACM Transactions on Accessible Computing 4, 2, Article 7 (March 2012). DOI:http://doi.acm.org/10.1145/2141943.2141945 Google ScholarDigital Library
- A. Sears, C.-M. Karat, K. Oseitutu, A. Karimullah, and J. Feng. 2001. Productivity, satisfaction, and interaction strategies of individuals with spinal cord injuries and traditional users interacting with speech recognition software. Universal Access in the Information Society 1, 4--15.Google ScholarCross Ref
- Social Inclusion through the Digital Economy (SiDE). 2010. Retrieve from www.side.ac.uk.Google Scholar
- C. D. Stewart, V. L. Hanson, and T. J. Nind. 2013. Assisting older adults in assessing the reliability of health-related websites. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI'13). ACM, New York, 2611--2616. DOI:http://doi.acm.org/10.1145/2559206.2581243 Google ScholarDigital Library
- T. Stuardi, H. Cox, and D. J. Torgerson. 2011. Database recruitment: A solution to poor recruitment in randomized trials? Family Practice 28, 329--333.Google ScholarCross Ref
- S. Trewin, B. E. John, J. T. Richards, V. L. Hanson, D. Sloan, R. K. E. Bellamy, J. C. Thomas, and C. Swart. 2012. Age-specific predictive models of human performance. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI'12). ACM, New York, 2267--2272. DOI:http://doi.acm.org/10.1145/2212776.2223787 Google ScholarDigital Library
- J. Vargheese, S. Sripada, J. Mastoff, N. Oren, P. Schofield, and V. L. Hanson. 2013. Persuasive dialogue in telecare: Promoting and encouraging social interaction for older adults. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Extended Abstracts (CHI'13). ACM, New York, 877--882. DOI:http://doi.acm.org/10.1145/2468356.2468 Google ScholarDigital Library
- R. Yin. 2011. Qualitative Research from Start to Finish. New York/London: Guildford Press.Google Scholar
Index Terms
- A Pool of Representative Users for Accessibility Research: Seeing through the Eyes of the Users
Recommendations
A large user pool for accessibility research with representative users
ASSETS '14: Proceedings of the 16th international ACM SIGACCESS conference on Computers & accessibilityA critical element of accessibility research is the exploration and evaluation of ideas with representative users. However, it is often difficult to recruit these users, particularly in a timely manner. In this paper we report on the establishment of a ...
Representing users in accessibility research
The need to study representative users is widely accepted within the human-computer interaction (HCI) community. While exceptions exist, and alternative populations are sometimes studied, virtually any introduction to the process of designing user ...
Web accessibility for older users: successes and opportunities (keynote)
W4A '09: Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)Web accessibility for older users -- are we there yet? We understand many of the needs, however there are some gaps in our knowledge and much integration and adoption still required.
The Web Accessibility Initiative: Ageing Education and Harmonisation (...
Comments