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Cross-cultural applicability of user evaluation methods: a case study amongst Japanese, North-American, English and Dutch users

Published:20 April 2002Publication History

ABSTRACT

This paper describes the findings for an international user study investigating cultural applicability of user evaluation methods. The case study evaluates cultural differences in understanding of a virtual campus website across four culturally different user groups by using the same methods for each group. Findings suggest that some user evaluation methods are less applicable than others are for a culturally diverse user base.

References

  1. del Galdo, E., and Nielsen, J. (eds). International User Interfaces. Wiley, NY, 1996. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Fernandes, T. Global Interface Design. Academic Press, London, 1995. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Rubin, J. Handbook of Usability Testing. Wiley, NY, 1994. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Dumas, J. Practical Guide to Usability Testing. Intellect Books, 1999. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Evers, V. Cultural Aspects of User Interface Understanding. Doctoral Thesis, the Open University, Milton Keynes, expected March 2002.Google ScholarGoogle Scholar

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  • Published in

    cover image ACM Conferences
    CHI EA '02: CHI '02 Extended Abstracts on Human Factors in Computing Systems
    April 2002
    488 pages
    ISBN:1581134541
    DOI:10.1145/506443

    Copyright © 2002 ACM

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 20 April 2002

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