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A Practical Guide to Usability TestingOctober 1999
Publisher:
  • Intellect Books
  • School of Art and Design Earl Richards Road North, Exeter
  • United Kingdom
ISBN:978-1-84150-020-1
Published:01 October 1999
Pages:
416
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Abstract

From the Publisher:

Written in plain English and filled with examples from many types of products and tests, the book discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills you need to conduct a test. Included are forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.

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