Skip header Section
Skip Bibliometrics Section
Usability Testing and ResearchOctober 2001
- Author:
- Carol M. Barnum,
- Editor:
- Sam Dragga
Skip Abstract Section
Abstract
From the Publisher:
Built on a solid foundation of current research in the field, Usability Testing and Research provides a comprehensive, up-to-date perspective in this increasingly important area of technical communication. Based on the most current research in the field, this book reflects the most recent developments and studies on this topic available. Sidebars throughout the book catch the attention of the readers and highlight key concepts in the text. A chapter on web testing provides coverage of what is now the hottest area in usability testing. End of chapter discussions and exercises reinforce learning. Frequent examples of planning, conducting, and reporting usability tests present current samples of projects. An appendix on teamwork gives pertinent advice in an area neglected by other texts: building and coordinating cross-functional teams for usability testing. For those interested in usability testing and research.
Cited By
Acharya K Usability for User Empowerment Proceedings of the 36th ACM International Conference on the Design of Communication, (1-7)- Arduser L (2018). Impatient patients, Communication Design Quarterly, 5:4, (31-39), Online publication date: 16-Feb-2018.
- Kasurinen J (2017). Usability Issues of Virtual Reality Learning Simulator in Healthcare and Cybersecurity, Procedia Computer Science, 119:C, (341-349), Online publication date: 1-Dec-2017.
- Acharya K (2017). User value and usability in technical communication, Communication Design Quarterly, 4:3, (26-34), Online publication date: 27-Mar-2017.
- Lam C and Hannah M (2017). The social help desk, Communication Design Quarterly, 4:2, (37-51), Online publication date: 22-Mar-2017.
- Xu J, Ding X, Huang K and Chen G Unsupervised Detection of Abnormal Moments for Usability Testing of Mobile Apps Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems, (3247-3254)
- van Staden C, van Biljon J and Kroeze J eModeration Proceedings of the 2015 Annual Research Conference on South African Institute of Computer Scientists and Information Technologists, (1-11)
- O'Neil F Target data breach Proceedings of the 33rd Annual International Conference on the Design of Communication, (1-8)
- Chynał P, Sobecki J and Szymański J Application of Network Analysis in Website Usability Verification Proceedings, Part I, of the 6th Asian Conference on Intelligent Information and Database Systems - Volume 8397, (392-401)
- López-Ornelas E, Abascal-Mena R and Zepeda-Hernández J Geospatial web interfaces, why are they so "Complicated"? Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV, (231-237)
- Lu H, Brockmann T and Stieglitz S Usability of virtual worlds Proceedings of the Second international conference on Design, User Experience, and Usability: design philosophy, methods, and tools - Volume Part I, (340-348)
- Chynał P Testing strategies for evaluation of user interfaces in SOA-based systems Proceedings of the International Conference on Multimedia, Interaction, Design and Innovation, (1-8)
- Bowie J (2012). Sound usability?, Communication Design Quarterly Review, 13:2, (15-24), Online publication date: 1-Jun-2012.
- Sobiesiak R and O'Keefe T Complexity analysis Proceedings of the 2011 Conference of the Center for Advanced Studies on Collaborative Research, (242-256)
- Yargin G and Erbuğ Ç A proposed information systems framework for effective delivery of user research findings Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces, (1-8)
- Gorman T, Rose E, Yaaqoubi J, Bayor A and Kolko B Adapting usability testing for oral, rural users Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (1437-1440)
- Zhao T and McDonald S Keep talking Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries, (581-590)
- Scholtz B, Cilliers C and Calitz A Qualitative techniques for evaluating enterprise resource planning (ERP) user interfaces Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, (284-293)
- Pretorius M, Gelderblom H and Chimbo B Using eye tracking to compare how adults and children learn to use an unfamiliar computer game Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, (275-283)
- Adebesin F, Kotzé P and Gelderblom H The complementary role of two evaluation methods in the usability and accessibility evaluation of a non-standard system Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, (1-11)
- Tavares P, Agner L and Ferreira S Avaliação de usabilidade de dispositivos móveis de coleta de dados domiciliares através de entrevistas baseadas em cenários e tarefas Proceedings of the IX Symposium on Human Factors in Computing Systems, (11-20)
- Janlert L and Stolterman E (2008). Complex interaction, ACM Transactions on Computer-Human Interaction (TOCHI), 17:2, (1-32), Online publication date: 1-May-2010.
- Adebesin T, de Villiers M and Ssemugabi S Usability testing of e-learning Proceedings of the 2009 Annual Conference of the Southern African Computer Lecturers' Association, (6-15)
- Shi Q A field study of the relationship and communication between Chinese evaluators and users in thinking aloud usability tests Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges, (344-352)
- Friess E Defending design decisions with usability evidence CHI '08 Extended Abstracts on Human Factors in Computing Systems, (2009-2016)
- Eger N, Ball L, Stevens R and Dodd J Cueing retrospective verbal reports in usability testing through eye-movement replay Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1, (129-137)
- Zhou R How to quantify user experience Proceedings of the 2nd international conference on Usability and internationalization, (564-573)
- Kim J, Park W, Song S, Park B and Jang H Approaches to create a universal user experience in handheld electronic product Proceedings of the 2nd international conference on Usability and internationalization, (390-396)
- Dhakhwa S, Hall P, Ghimire G, Manandhar P and Thapa I Sambad - computer interfaces for non-literates Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability, (721-730)
- Clemmensen T, Shi Q, Kumar J, Li H, Sun X and Yammiyavar P Cultural usability tests - how usability tests are not the same all over the world Proceedings of the 2nd international conference on Usability and internationalization, (281-290)
- Song S, Lee J and Hwang I A new framework of usability evaluation for massively multi-player online game Proceedings of the 12th international conference on Human-computer interaction: applications and services, (341-350)
- Wania C, Atwood M and McCain K How do design and evaluation interrelate in HCI research? Proceedings of the 6th conference on Designing Interactive systems, (90-98)
- Law C, Jacko J and Edwards P Programmer-focused website accessibility evaluations Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility, (20-27)
- Wesson J and van der Walt D Implementing mobile services Proceedings of the 2005 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries, (208-216)
- Pretorius M, Calitz A and van Greunen D The added value of eye tracking in the usability evaluation of a network management tool Proceedings of the 2005 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries, (1-10)
- Yeats D Revising documentation deliverables based on usability evaluation findings Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation, (17-18)
- Molich R and Wilson C New tips and tricks for a better usability test CHI '03 Extended Abstracts on Human Factors in Computing Systems, (878-879)
- Spinuzzi C Documentation, participatory citizenship, and the web Proceedings of the 20th annual international conference on Computer documentation, (194-199)
- Dicks R Mis-usability Proceedings of the 20th annual international conference on Computer documentation, (26-30)
- Wesson J and Van Greunen D Visualisation of usability data Proceedings of the 2002 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology, (11-18)
- Redish J and Wixon D Task analysis The human-computer interaction handbook, (922-940)
- Lazar J The World Wide Web The human-computer interaction handbook, (714-730)
Recommendations
Usability testing: what have we overlooked?
CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsFor more than a decade, the number of usability test participants has been a major theme of debate among usability practitioners and researchers keen to improve usability test performance. This paper provides evidence suggesting that the focus be ...
Group usability testing: evolution in usability techniques
Usability testing has a long history. In its early form, it was conducted with many individual participants much like traditional research experiments. With the advent of discount usability engineering techniques, fewer participants were required (5-7 ...