- Authors:
- Jussi Kantola,
- Waldemar Karwowski
Edited by Jussi Kantola, the founding faculty member of the worlds first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge services engineering means and how it is different from service engineering and service production. This groundbreaking handbook explores recent advances in knowledge service engineering from the accomplished researchers and practitioners in this field from around the world and provides engineering, systemic, industry, and consumer use viewpoints to knowledge service systems and engineering paradigms. The handbook outlines how to acquire and utilize knowledge in the 21st century presenting multiple cultural aspects including US, European, and Asian perspectives. Organized into four parts, it begins with an introduction to the main concepts of knowledge services. It then explores data, information and knowledge based engineering methods and applications that can be used to develop knowledge services, followed by discussions of the importance of human networks in knowledge services. The handbook concludes with descriptions of high-performance knowledge service systems. This structure allows different uses: the information can be looked up as needed or read in the order presented. As with any new field, the excitement lies in seeing how to combine these advances in data, information, and human parts of knowledge services in the future. While most books on this subject concentrate on data, information, or knowledge, this handbook integrates coverage of all three, thus providing a complete examination of sustainable knowledge services. The handbook has been carefully designed to be of use to professionals who develop new knowledge services and related businesses, for academic researchers and lecturers to start new research projects, and for students studying knowledge services, knowledge service production, and knowledge service business.
Cited By
Hu C, Geng G, Li B, Tang C and Wang X Verifying Cloud Application for the Interaction Correctness Using SoaML and SPIN Proceedings of the 2019 8th International Conference on Software and Computer Applications, (210-216)- Ghazouani S and Slimani Y (2018). A survey on cloud service description, Journal of Network and Computer Applications, 91:C, (61-74), Online publication date: 1-Aug-2017.
- (2017). Towards a standardized cloud service description based on USDL, Journal of Systems and Software, 132:C, (1-20), Online publication date: 1-Oct-2017.
- Bhamare D, Jain R, Samaka M and Erbad A (2016). A survey on service function chaining, Journal of Network and Computer Applications, 75:C, (138-155), Online publication date: 1-Nov-2016.
- Kwanya T Knowledge marketplaces Proceedings of the The 11th International Knowledge Management in Organizations Conference on The changing face of Knowledge Management Impacting Society, (1-8)
Recommendations
Reviews
C.S. Arora
What is meant by knowledge service engineering__?__ How is it different from knowledge management, service engineering, and service production__?__ How does one go about connecting all these concepts "to produce high-performance joint knowledge services to support the knowledge economy [of the present age]"__?__ To gain insight into these questions and also to present recent advances in the field, editors Kantola and Karwowski collected 21 chapters written by various academic researchers and practitioners. Though more than half the book will especially interest academic researchers, at least nine of the chapters will benefit professionals who develop and maintain knowledge services. The book will also provide college students with an understanding of how to acquire and use data, information, and human knowledge networks to create and sustain knowledge services. The editors have ensured a consistent presentation style: each chapter starts with an introduction and ends with conclusions and a list of relevant references. The book starts with a short preface and profiles of the editors and chapter authors, and ends with a subject index. The length is adequate, the sequencing of the chapters flows cogently, and the layout and presentation of the book is appealing. Organized into four parts, the book cohesively builds up the field from basic concepts of knowledge services in Part 1 to an exploration of the concepts and their application to knowledge services in Part 2. Part 3 discusses "the importance of human networks in knowledge services." Part 4 then provides real value for professionals with "a description of high-performance knowledge service systems," culminating in a strategic framework for knowledge services. Nine chapters (1, 4, and 6 in Part 1; chapters 11 and 14 in Parts 2 and 3, respectively; and all four chapters in Part 4) will be of direct interest and benefit to practitioners and budding professionals in knowledge services. The remaining 12 chapters are more abstract. Since this book is one of only a few works on the subject [1,2], there is ample scope for further academic research. The back cover mentions that the book "presents multiple cultural aspects and points of view ... including US, European, [and] Asian perspectives, and more." Somehow I missed this in the book. No chapter headings mention "cultural aspects," nor is this term listed in the subject index. On balance, this is quite an informative exposition of the field of knowledge service engineering. It offers good content for both academics and practitioners, and it is recommended as a reference for all university libraries. Online Computing Reviews Service
Access critical reviews of Computing literature here
Become a reviewer for Computing Reviews.