skip to main content
Skip header Section
Designing Interfaces in Public Settings: Understanding the Role of the Spectator in Human-Computer InteractionJanuary 2011
Publisher:
  • Springer Publishing Company, Incorporated
ISBN:978-0-85729-264-3
Published:12 January 2011
Pages:
196
Skip Bibliometrics Section
Bibliometrics
Skip Abstract Section
Abstract

Interaction with computers is becoming an increasingly ubiquitous and public affair. With more and more interactive digital systems being deployed in places such as museums, city streets and performance venues, understanding how to design for them is becoming ever more pertinent. Crafting interactions for these public settings raises a host of new challenges for human-computer interaction, widening the focus of design from concern about an individual's dialogue with an interface to also consider the ways in which interaction affects and is affected by spectators and bystanders.Designing Interfaces in Public Settings takes a performative perspective on interaction, exploring a series of empirical studies of technology at work in public performance environments. From interactive storytelling to mobile devices on city streets, from digital telemetry systems on fairground rides to augmented reality installation interactive, the book documents the design issues emerging from the changing role of technology as it pushes out into our everyday lives.Building a design framework from these studies and the growing body of literature examining public technologies, this book provides a new perspective for understanding human-computer interaction. Mapping out this new and challenging design space, Designing Interfaces in Public Settings offers both conceptual understandings and practical strategies for interaction design practitioners, artists working with technology, and computer scientists.

Cited By

  1. ACM
    Pelikan H, Reeves S and Cantarutti M Encountering Autonomous Robots on Public Streets Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, (561-571)
  2. ACM
    Ji Y, Fatah Gen Schieck A and Wilson D Situating Media Infrastructure: Proceedings of the 5th Media Architecture Biennale Conference, (148-159)
  3. ACM
    Capra O, Berthaut F and Grisoni L Have a SEAT on Stage Proceedings of the 2020 ACM Designing Interactive Systems Conference, (695-707)
  4. ACM
    Mäkelä V, Radiah R, Alsherif S, Khamis M, Xiao C, Borchert L, Schmidt A and Alt F Virtual Field Studies Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, (1-15)
  5. Reeves S and Beck J (2019). Talking about interaction*, International Journal of Human-Computer Studies, 131:C, (144-151), Online publication date: 1-Nov-2019.
  6. ACM
    Afonso A, Ergin E and Fatah gen. Schieck A Flowing Bodies Proceedings of the 2019 on Designing Interactive Systems Conference, (1183-1193)
  7. ACM
    Bluff A and Johnston A Devising Interactive Theatre Proceedings of the 2019 on Designing Interactive Systems Conference, (279-289)
  8. ACM
    Candello H, Pinhanez C, Pichiliani M, Cavalin P, Figueiredo F, Vasconcelos M and Do Carmo H The Effect of Audiences on the User Experience with Conversational Interfaces in Physical Spaces Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, (1-13)
  9. ACM
    Behrens M, Mavromichalis K and Fatah gen. Schieck A The Sentiment Cocoon Proceedings of the 4th Media Architecture Biennale Conference, (95-105)
  10. ACM
    Alharthi S, Spiel K, Hamilton W, Bonsignore E and Toups Dugas P Collaborative Mixed Reality Games Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, (447-454)
  11. ACM
    Rossitto C, Rostami A, Tholander J, McMillan D, Barkhuus L, Fischione C and Turchet L Musicians' initial encounters with a smart guitar Proceedings of the 10th Nordic Conference on Human-Computer Interaction, (13-24)
  12. ACM
    Benford S, Greenhalgh C, Hazzard A, Chamberlain A, Kallionpää M, Weigl D, Page K and Lin M Designing the Audience Journey through Repeated Experiences Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, (1-12)
  13. ACM
    Isbister K, Márquez Segura E and Melcer E Social Affordances at Play Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, (1-10)
  14. ACM
    Rostami A, Bexell E and Stanisic S The Shared Individual Proceedings of the Twelfth International Conference on Tangible, Embedded, and Embodied Interaction, (511-516)
  15. ACM
    Yan S, Ding G, Li H, Sun N, Guan Z, Wu Y, Zhang L and Huang T (2017). Exploring Audience Response in Performing Arts with a Brain-Adaptive Digital Performance System, ACM Transactions on Interactive Intelligent Systems, 7:4, (1-28), Online publication date: 19-Dec-2017.
  16. ACM
    Ryan T and Duckworth J 2K-Reality Proceedings of the 12th International Audio Mostly Conference on Augmented and Participatory Sound and Music Experiences, (1-8)
  17. ACM
    Wiseman S, van der Linden J, Spiers A and Oshodi M Control and Being Controlled Proceedings of the 2017 Conference on Designing Interactive Systems, (3-14)
  18. ACM
    Rossitto C, Normark M and Barkhuus L Interactive Performance as a Means of Civic Dialogue Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, (4850-4862)
  19. ACM
    Rostami A, McMillan D, Márquez Segura E, Rossito C and Barkhuus L Bio-Sensed and Embodied Participation in Interactive Performance Proceedings of the Eleventh International Conference on Tangible, Embedded, and Embodied Interaction, (197-208)
  20. ACM
    Isbister K (2016). Connecting through play, Interactions, 23:4, (26-33), Online publication date: 28-Jun-2016.
  21. ACM
    Nelimarkka M, Kuikkaniemi K, Salovaara A and Jacucci G Live Participation Proceedings of the 2016 ACM Conference on Designing Interactive Systems, (509-520)
  22. ACM
    Wouters N, Downs J, Harrop M, Cox T, Oliveira E, Webber S, Vetere F and Vande Moere A Uncovering the Honeypot Effect Proceedings of the 2016 ACM Conference on Designing Interactive Systems, (5-16)
  23. ACM
    Downs J, Vetere F and Smith W Differentiated Participation in Social Videogaming Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, (92-100)
  24. ACM
    Benford S, Greenhalgh C, Anderson B, Jacobs R, Golembewski M, Jirotka M, Stahl B, Timmermans J, Giannachi G, Adams M, Farr J, Tandavanitj N and Jennings K (2015). The Ethical Implications of HCI's Turn to the Cultural, ACM Transactions on Computer-Human Interaction, 22:5, (1-37), Online publication date: 8-Sep-2015.
  25. ACM
    Grenader E, Gasques Rodrigues D, Nos F and Weibel N (2015). The VideoMob Interactive Art Installation Connecting Strangers through Inclusive Digital Crowds, ACM Transactions on Interactive Intelligent Systems, 5:2, (1-31), Online publication date: 9-Jul-2015.
  26. ACM
    Deterding S, Lucero A, Holopainen J, Min C, Cheok A, Waern A and Walz S Embarrassing Interactions Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, (2365-2368)
  27. ACM
    Oppermann L, Putschli C, Brosda C, Lobunets O and Prioville F The Smartphone Project Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, (2569-2572)
  28. ACM
    Lundgren S, Fischer J, Reeves S and Torgersson O Designing Mobile Experiences for Collocated Interaction Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, (496-507)
  29. ACM
    Cerratto-Pargman T, Rossitto C and Barkhuus L Understanding audience participation in an interactive theater performance Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, (608-617)
  30. ACM
    Downs J, Vetere F, Howard S, Loughnan S and Smith W Audience experience in social videogaming Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (3473-3482)
  31. ACM
    Boden A, Rosswog F, Stevens G and Wulf V Articulation spaces Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, (1120-1130)
  32. ACM
    Downs J, Vetere F, Howard S and Loughnan S Measuring audience experience in social videogaming Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, (217-220)
  33. ACM
    Rooksby J (2013). Wild in the Laboratory, ACM Transactions on Computer-Human Interaction, 20:3, (1-17), Online publication date: 1-Jul-2013.
  34. ACM
    Benford S, Greenhalgh C, Crabtree A, Flintham M, Walker B, Marshall J, Koleva B, Rennick Egglestone S, Giannachi G, Adams M, Tandavanitj N and Row Farr J (2013). Performance-Led Research in the Wild, ACM Transactions on Computer-Human Interaction, 20:3, (1-22), Online publication date: 1-Jul-2013.
  35. ACM
    Fosh L, Benford S, Reeves S, Koleva B and Brundell P see me, feel me, touch me, hear me Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (149-158)
  36. ACM
    Lucero A, Holopainen J and Jokela T MobiComics Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services, (383-392)
  37. ACM
    Benford S, Greenhalgh C, Giannachi G, Walker B, Marshall J and Rodden T Uncomfortable interactions Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (2005-2014)
  38. ACM
    Benford S and Giannachi G (2012). Interaction as performance, Interactions, 19:3, (38-43), Online publication date: 1-May-2012.
  39. ACM
    Holopainen J, Lucero A, Saarenpää H, Nummenmaa T, El Ali A and Jokela T Social and privacy aspects of a system for collaborative public expression Proceedings of the 8th International Conference on Advances in Computer Entertainment Technology, (1-8)
Contributors
  • University of Nottingham

Reviews

Alyx Macfadyen

To what extent does the user affect a participatory narrative, and how can an author constrain user interaction without losing user engagement__?__ This is the narrative paradox. The author's focus on interfaces in public settings is a worthwhile and interesting approach to understanding this paradox. Reeves' book is a great outcome of his PhD, and is relevant to many scenarios and digital infrastructures that people deploy or are involved with every day. From an academic perspective, for example, we are losing faculty and increasing staffing for educational technologists. This is true in many other corporate structures, and filters down to our smartphones. Reeves recognizes that many bridges exist between humans and computers, and the resources that align perspectives from all of the stakeholders are paramount. The book consists of nine chapters; this review addresses some of the more interesting ones. What strongly appeals to me is the content in chapter 8, which advances a framework for designing interfaces in public settings. In this chapter, the author concedes that the roles of performers and spectators must be glossed over in order to undertake the proposed analysis. The author clearly explicates the key terms; "performer,"? "interface,"? and "performance"? definitions provide the structure for framework relationships. Even this interesting study, however, does not resolve the pesky narrative paradox. Although Aylett and Louchart [1], Reidl et al. [2], and even thinkers as far back as Aristotle [3] have advanced frameworks and interactive narrative or story-making analytics, there is no resolution or methodology that we can deploy with confidence when we are designing interaction between humans and computational systems. Reeves does, however, present an interesting survey in chapter 4 that covers augmented reality via a public art installation; he documents how the audience becomes participant. Chapter 5 examines a storytelling event, as well as other sample environments in the chapters that follow. Reeves does not propose a silver bullet for this interesting area of study. Instead, he presents a valid survey that is well worth looking at if you are interested in human-computer interaction (HCI). Do not overlook this book. Online Computing Reviews Service

Access critical reviews of Computing literature here

Become a reviewer for Computing Reviews.

Recommendations