Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?), whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.
Cited By
- Liu Z, Li H, Chen A, Zhang R and Lee Y Understanding Public Perceptions of AI Conversational Agents: A Cross-Cultural Analysis Proceedings of the CHI Conference on Human Factors in Computing Systems, (1-17)
- Dowding S, Gutwin C and Cockburn A (2024). User speech rates and preferences for system speech rates, International Journal of Human-Computer Studies, 184:C, Online publication date: 1-Apr-2024.
- Pinhanez C, Fernandez R, Grave M, Nogima J and Hoory R Creating an African American-Sounding TTS: Guidelines, Technical Challenges, and Surprising Evaluations Proceedings of the 29th International Conference on Intelligent User Interfaces, (259-273)
- Fischer K and Niebuhr O (2023). Which Voice for which Robot? Designing Robot Voices that Indicate Robot Size, ACM Transactions on Human-Robot Interaction, 12:4, (1-24), Online publication date: 31-Dec-2024.
- Cho H, Lee D and Lee J (2023). User acceptance on content optimization algorithms: predicting filter bubbles in conversational AI services, Universal Access in the Information Society, 22:4, (1325-1338), Online publication date: 1-Nov-2023.
- Seymour W, Zhan X, Coté M and Such J A Systematic Review of Ethical Concerns with Voice Assistants Proceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society, (131-145)
- Vase S and Berget G An Exploration of Automatic Speech Recognition Within a Nordic Context Universal Access in Human-Computer Interaction, (288-307)
- Urakami J and Seaborn K (2023). Nonverbal Cues in Human–Robot Interaction: A Communication Studies Perspective, ACM Transactions on Human-Robot Interaction, 12:2, (1-21), Online publication date: 30-Jun-2023.
- Herder E and Herden S Context-Dependent Use of Authority and Empathy in Lifestyle Advices Given By Persuasive Voice Assistants Adjunct Proceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization, (132-139)
- Van Brummelen J, Kelleher M, Tian M and Nguyen N What Do Children and Parents Want and Perceive in Conversational Agents? Towards Transparent, Trustworthy, Democratized Agents Proceedings of the 22nd Annual ACM Interaction Design and Children Conference, (187-197)
- Pitardi V, Bartikowski B, Osburg V and Yoganathan V (2023). Effects of gender congruity in human-robot service interactions, International Journal of Information Management: The Journal for Information Professionals, 70:C, Online publication date: 1-Jun-2023.
- Jung J and Bozzon A Are Female Chatbots More Empathic? - Discussing Gendered Conversational Agent through Empathic Design Proceedings of the 2nd Empathy-Centric Design Workshop, (1-5)
- Choi Y, Lee M and Lee S Toward a Multilingual Conversational Agent: Challenges and Expectations of Code-mixing Multilingual Users Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, (1-17)
- Wenzel K, Devireddy N, Davison C and Kaufman G Can Voice Assistants Be Microaggressors? Cross-Race Psychological Responses to Failures of Automatic Speech Recognition Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, (1-14)
- Li M, Guo F, Wang X, Chen J and Ham J (2023). Effects of robot gaze and voice human-likeness on users’ subjective perception, visual attention, and cerebral activity in voice conversations, Computers in Human Behavior, 141:C, Online publication date: 1-Apr-2023.
- Obremski D, Hering H, Friedrich P and Lugrin B Mixed-Cultural Speech for Intelligent Virtual Agents - the Impact of Different Non-Native Accents Using Natural or Synthetic Speech in the English Language Proceedings of the 10th International Conference on Human-Agent Interaction, (67-75)
- Liebrecht C, Kamoen N and Aerts C Voice Your Opinion! Young Voters’ Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA) Chatbot Research and Design, (34-49)
- Obremski D, Hering H, Friedrich P and Lugrin B Exploratory Study on the Perception of Intelligent Virtual Agents With Non-Native Accents Using Synthetic and Natural Speech in German Proceedings of the 2022 International Conference on Multimodal Interaction, (15-24)
- Do T, Akter M, Choudhary Z, Azevedo R and McMahan R The Effects of an Embodied Pedagogical Agent’s Synthetic Speech Accent on Learning Outcomes Proceedings of the 2022 International Conference on Multimodal Interaction, (198-206)
- Kim J, Merrill Jr. K, Xu K and Kelly S (2022). Perceived credibility of an AI instructor in online education, Computers in Human Behavior, 136:C, Online publication date: 1-Nov-2022.
- Pasnicu O, Zmmermann V, Gerber N and Cardoso S Autonomous Driving - Analysing the Impact of Resilience Engineering Features in Smart Car Interfaces Proceedings of Mensch und Computer 2022, (545-549)
- Jestin I, Fischer J, Galvez Trigo M, Large D and Burnett G Effects of Wording and Gendered Voices on Acceptability of Voice Assistants in Future Autonomous Vehicles Proceedings of the 4th Conference on Conversational User Interfaces, (1-11)
- Cuadra A, Baek H, Estrin D, Jung M and Dell N On Inclusion: Video Analysis of Older Adult Interactions with a Multi-Modal Voice Assistant in a Public Setting Proceedings of the 2022 International Conference on Information and Communication Technologies and Development, (1-17)
- Yin J, Dai Q, Wang X, Xie S, Kang X and Rau P Servants, Friends, or Parents? the Impact of Different Social Roles in the Social Web of Things on User Experience HCI International 2022 - Late Breaking Papers. Interaction in New Media, Learning and Games, (175-186)
- Alexandris C, Du J and Floros V Visualizing and Processing Information Not Uttered in Spoken Political and Journalistic Data: From Graphical Representations to Knowledge Graphs in an Interactive Application Human-Computer Interaction. Technological Innovation, (211-226)
- Kim H, Jung I and Lim Y Understanding the Negative Aspects of User Experience in Human-likeness of Voice-based Conversational Agents Proceedings of the 2022 ACM Designing Interactive Systems Conference, (1418-1427)
- Chubb J, Missaoui S, Concannon S, Maloney L and Walker J (2022). Interactive storytelling for children, International Journal of Child-Computer Interaction, 32:C, Online publication date: 1-Jun-2022.
- Seaborn K, Miyake N, Pennefather P and Otake-Matsuura M (2021). Voice in Human–Agent Interaction, ACM Computing Surveys, 54:4, (1-43), Online publication date: 31-May-2022.
- Garg R and Cui H (2022). Social Contexts, Agency, and Conflicts: Exploring Critical Aspects of Design for Future Smart Home Technologies, ACM Transactions on Computer-Human Interaction, 29:2, (1-30), Online publication date: 30-Apr-2022.
- Völkel S, Schoedel R, Kaya L and Mayer S User Perceptions of Extraversion in Chatbots after Repeated Use Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems, (1-18)
- Seaborn K, Pennefather P and Kotani H Exploring Gender-Expansive Categorization Options for Robots CHI Conference on Human Factors in Computing Systems Extended Abstracts, (1-6)
- Seaborn K and Pennefather P Neither "Hear" Nor "Their": Interrogating Gender Neutrality in Robots Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, (1030-1034)
- Seaborn K and Pennefather P Gender Neutrality in Robots Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction, (634-638)
- van Straten C, Peter J, Kühne R and Barco A (2022). The wizard and I: How transparent teleoperation and self-description (do not) affect children’s robot perceptions and child-robot relationship formation, AI & Society, 37:1, (383-399), Online publication date: 1-Mar-2022.
- Lopatovska I, Brown D and Korshakova E Contextual Perceptions of Feminine-, Masculine- and Gender-Ambiguous-Sounding Conversational Agents Information for a Better World: Shaping the Global Future, (459-480)
- Kopp T, Baumgartner M and Kinkel S (2022). How Linguistic Framing Affects Factory Workers' Initial Trust in Collaborative Robots, International Journal of Human-Computer Studies, 158:C, Online publication date: 1-Feb-2022.
- Goncalves Freitas A, Schülke A, Glaser S, Michelmann P, Chi T, Schröder L, Fadavi Z, Talekar G, Ternieten J, Trivedi A, Wahls J, Masood W, Heinicke C and Schöning J Conversational User Interfaces to support Astronauts in Extraterrestrial Habitats Proceedings of the 20th International Conference on Mobile and Ubiquitous Multimedia, (169-178)
- Liew T and Tan S (2021). Social cues and implications for designing expert and competent artificial agents, Telematics and Informatics, 65:C, Online publication date: 1-Dec-2021.
- Mooshammer S and Etzrodt K Social Research with Gender-Neutral Voices in Chatbots – The Generation and Evaluation of Artificial Gender-Neutral Voices with Praat and Google WaveNet Chatbot Research and Design, (176-191)
- Singh R and Baloni Ray S It’s Not Just What You Say : Studying User’s Affective Response to Alexa Voice Interface Stimuli Proceedings of the 12th Indian Conference on Human-Computer Interaction, (99-104)
- Perugia G, Rossi A and Rossi S Gender Revealed: Evaluating the Genderedness of Furhat’s Predefined Faces Social Robotics, (36-47)
- Chan S, Gunasekaran T, Pai Y, Zhang H and Nanayakkara S (2021). KinVoices: Using Voices of Friends and Family in Voice Interfaces, Proceedings of the ACM on Human-Computer Interaction, 5:CSCW2, (1-25), Online publication date: 13-Oct-2021.
- Seymour W and Van Kleek M (2021). Exploring Interactions Between Trust, Anthropomorphism, and Relationship Development in Voice Assistants, Proceedings of the ACM on Human-Computer Interaction, 5:CSCW2, (1-16), Online publication date: 13-Oct-2021.
- Qiu L and Abdullah S Voice Assistants for Speech Therapy Adjunct Proceedings of the 2021 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2021 ACM International Symposium on Wearable Computers, (211-214)
- Aylett M, Clark L, Cowan B and Torre I Building and Designing Expressive Speech Synthesis The Handbook on Socially Interactive Agents, (173-212)
- Salai A, Cook G and Holmquist L IntraVox: A Personalized Human Voice to Support Users with Complex Needs in Smart Homes Human-Computer Interaction – INTERACT 2021, (223-244)
- Völkel S and Kaya L Examining User Preference for Agreeableness in Chatbots Proceedings of the 3rd Conference on Conversational User Interfaces, (1-6)
- Völkel S, Meindl S and Hussmann H Manipulating and Evaluating Levels of Personality Perceptions of Voice Assistants through Enactment-Based Dialogue Design Proceedings of the 3rd Conference on Conversational User Interfaces, (1-12)
- Alexandris C, Floros V and Mourouzidis D Graphic Representations of Spoken Interactions from Journalistic Data: Persuasion and Negotiations Human-Computer Interaction. Design and User Experience Case Studies, (3-17)
- Bilal D and Barfield J Voice Switching in Voice-Enabled Digital Assistants (VDAs) Human-Computer Interaction. Theory, Methods and Tools, (507-520)
- Seaborn K and Urakami J Measuring Voice UX Quantitatively Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, (1-8)
- Kim Y, Reza M, McGrenere J and Yoon D Designers Characterize Naturalness in Voice User Interfaces: Their Goals, Practices, and Challenges Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, (1-13)
- Völkel S, Buschek D, Eiband M, Cowan B and Hussmann H Eliciting and Analysing Users’ Envisioned Dialogues with Perfect Voice Assistants Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, (1-15)
- Park H and Lee J Designing a Conversational Agent for Sexual Assault Survivors: Defining Burden of Self-Disclosure and Envisioning Survivor-Centered Solutions Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, (1-17)
- Rincón C, Keyes O and Cath C (2021). Speaking from Experience, Proceedings of the ACM on Human-Computer Interaction, 5:CSCW1, (1-27), Online publication date: 13-Apr-2021.
- Steinhaeusser S, Schaper P, Bediako Akuffo O, Friedrich P, Ön J and Lugrin B Anthropomorphize me! Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction, (529-534)
- Dellana S, Johansson S, Poulsen S, van Oosterhout A, Skov M and Merritt T Collaboration Around an Interactive Tabletop Map: Comparing Voice Interactions and a Tangible Shape-changing Controller Proceedings of the 19th International Conference on Mobile and Ubiquitous Multimedia, (132-142)
- Khadpe P, Krishna R, Fei-Fei L, Hancock J and Bernstein M (2020). Conceptual Metaphors Impact Perceptions of Human-AI Collaboration, Proceedings of the ACM on Human-Computer Interaction, 4:CSCW2, (1-26), Online publication date: 14-Oct-2020.
- Lee S, Cho M and Lee S (2020). What If Conversational Agents Became Invisible?, Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 4:3, (1-24), Online publication date: 4-Sep-2020.
- Cambre J and Kulkarni C Methods and Tools for Prototyping Voice Interfaces Proceedings of the 2nd Conference on Conversational User Interfaces, (1-4)
- Zepf S, Gupta A, Krämer J and Minker W EmpathicSDS Proceedings of the 2nd Conference on Conversational User Interfaces, (1-9)
- Zhang C, Zhou R, Zhang Y, Sun Y, Zou L and Zhao M How to Design the Expression Ways of Conversational Agents Based on Affective Experience Human-Computer Interaction. Multimodal and Natural Interaction, (302-320)
- Qu J, Zhou R, Zou L, Sun Y and Zhao M The Effect of Personal Pronouns on Users’ Emotional Experience in Voice Interaction Human-Computer Interaction. Multimodal and Natural Interaction, (234-243)
- Alexandris C, Mourouzidis D and Floros V Generating Graphic Representations of Spoken Interactions Revisited: The Tension Factor and Information Not Uttered in Journalistic Data Human-Computer Interaction. Design and User Experience, (523-537)
- Luria M Mine, Yours or Amazon's? Companion Publication of the 2020 ACM Designing Interactive Systems Conference, (537-542)
- Chen Z, Lu Y, Nieminen M and Lucero A Creating a Chatbot for and with Migrants Proceedings of the 2020 ACM Designing Interactive Systems Conference, (219-230)
- Bawa A, Khadpe P, Joshi P, Bali K and Choudhury M (2020). Do Multilingual Users Prefer Chat-bots that Code-mix? Let's Nudge and Find Out!, Proceedings of the ACM on Human-Computer Interaction, 4:CSCW1, (1-23), Online publication date: 28-May-2020.
- Xu K (2020). Language, modality, and mobile media use experiences, Telematics and Informatics, 48:C, Online publication date: 1-May-2020.
- Huff E, Stigall B, Brinkley J, Pak R and Caine K Can Computer-Generated Speech Have an Age? Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, (1-7)
- Seymour W and Van Kleek M Does Siri Have a Soul? Exploring Voice Assistants Through Shinto Design Fictions Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, (1-12)
- Steinbock D and Rao S User Experience Design Patterns for Pseudo-Sentient Agents Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, (1-4)
- Cambre J, Colnago J, Maddock J, Tsai J and Kaye J Choice of Voices Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, (1-13)
- Luria M, Zheng R, Huffman B, Huang S, Zimmerman J and Forlizzi J Social Boundaries for Personal Agents in the Interpersonal Space of the Home Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, (1-12)
- Völkel S, Schödel R, Buschek D, Stachl C, Winterhalter V, Bühner M and Hussmann H Developing a Personality Model for Speech-based Conversational Agents Using the Psycholexical Approach Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, (1-14)
- Cambre J and Kulkarni C (2019). One Voice Fits All?, Proceedings of the ACM on Human-Computer Interaction, 3:CSCW, (1-19), Online publication date: 7-Nov-2019.
- Carpenter J (2019). Why project Q is more than the world's first nonbinary voice for technology, Interactions, 26:6, (56-59), Online publication date: 30-Oct-2019.
- Aftab A Multimodal Driver Interaction with Gesture, Gaze and Speech 2019 International Conference on Multimodal Interaction, (487-492)
- Large D, Harrington K, Burnett G, Luton J, Thomas P and Bennett P To Please in a Pod Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (49-59)
- Habler F, Schwind V and Henze N Effects of Smart Virtual Assistants' Gender and Language Proceedings of Mensch und Computer 2019, (469-473)
- Sayago S, Neves B and Cowan B Voice assistants and older people Proceedings of the 1st International Conference on Conversational User Interfaces, (1-3)
- Large D, Clark L, Burnett G, Harrington K, Luton J, Thomas P and Bennett P "It's small talk, jim, but not as we know it." Proceedings of the 1st International Conference on Conversational User Interfaces, (1-7)
- Mourouzidis D, Floros V and Alexandris C Generating Graphic Representations of Spoken Interactions from Journalistic Data Human-Computer Interaction. Perspectives on Design, (559-570)
- Luria M, Reig S, Tan X, Steinfeld A, Forlizzi J and Zimmerman J Re-Embodiment and Co-Embodiment Proceedings of the 2019 on Designing Interactive Systems Conference, (633-644)
- Müller L, Mattke J, Maier C, Weitzel T and Graser H Chatbot Acceptance Proceedings of the 2019 on Computers and People Research Conference, (35-42)
- Lovato S, Piper A and Wartella E Hey Google, Do Unicorns Exist? Proceedings of the 18th ACM International Conference on Interaction Design and Children, (301-313)
- Yu Q, Nguyen T, Prakkamakul S and Salehi N "I Almost Fell in Love with a Machine" Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, (1-6)
- Sutton S, Foulkes P, Kirk D and Lawson S Voice as a Design Material Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, (1-14)
- Carolus A, Muench R, Schmidt C and Schneider F (2019). Impertinent mobiles - Effects of politeness and impoliteness in human-smartphone interaction, Computers in Human Behavior, 93:C, (290-300), Online publication date: 1-Apr-2019.
- Deshmukh A, Craenen B, Vinciarelli A and Foster M Shaping Robot Gestures to Shape Users' Perception Proceedings of the 6th International Conference on Human-Agent Interaction, (293-300)
- Aylett M and Braude D Designing speech interaction for the Sony Xperia Ear and Oakley Radar Pace smartglasses Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct, (379-384)
- James J, Watson C and MacDonald B Artificial Empathy in Social Robots: An analysis of Emotions in Speech 2018 27th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), (632-637)
- Carolus A, Schmidt C, Muench R, Mayer L and Schneider F Pink Stinks - at Least for Men Human-Computer Interaction. Interaction in Context, (512-525)
- Carolus A, Schmidt C, Schneider F, Mayr J and Muench R Are People Polite to Smartphones? Human-Computer Interaction. Interaction in Context, (500-511)
- Craenen B, Deshmukh A, Foster M and Vinciarelli A Shaping Gestures to Shape Personality Proceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems, (2221-2223)
- Chang R, Lu H and Yang P (2018). Stereotypes or golden rules? Exploring likable voice traits of social robots as active aging companions for tech-savvy baby boomers in Taiwan, Computers in Human Behavior, 84:C, (194-210), Online publication date: 1-Jul-2018.
- Chefitz M, Austin-Breneman J and Melville N Designing Conversational Interfaces to Reduce Dissonance Proceedings of the 2018 ACM Conference Companion Publication on Designing Interactive Systems, (219-223)
- Fast E, Chen B, Mendelsohn J, Bassen J and Bernstein M Iris Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, (1-12)
- Danielescu A and Christian G A Bot is Not a Polyglot Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, (1-9)
- Jucks R, Linnemann G, Brummernhenrich B and Mandl T (2018). Student Evaluations of a (Rude) Spoken Dialogue System Insights from an Experimental Study, Advances in Human-Computer Interaction, 2018, Online publication date: 1-Jan-2018.
- Tzafilkou K, Protogeros N, Karagiannidis C and Koumpis A (2017). Gender-based behavioral analysis for end-user development and the `RULES' attributes, Education and Information Technologies, 22:4, (1853-1894), Online publication date: 1-Jul-2017.
- Lubold N Building Rapport through Dynamic Models of Acoustic-Prosodic Entrainment Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, (297-300)
- Sorcar P, Strauber B, Loyalka P, Kumar N and Goldman S Sidestepping the Elephant in the Classroom Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, (2792-2804)
- Batrinca L, Mana N, Lepri B, Sebe N and Pianesi F (2016). Multimodal Personality Recognition in Collaborative Goal-Oriented Tasks, IEEE Transactions on Multimedia, 18:4, (659-673), Online publication date: 1-Apr-2016.
- Brewer R, Garcia R, Schwaba T, Gergle D and Piper A (2016). Exploring Traditional Phones as an E-Mail Interface for Older Adults, ACM Transactions on Accessible Computing, 8:2, (1-20), Online publication date: 30-Jan-2016.
- Williams T, Briggs P and Scheutz M (2015). Covert robot-robot communication, Journal of Human-Robot Interaction, 4:2, (24-49), Online publication date: 1-Sep-2015.
- Huang Y, Chen M and Mo S (2015). How do we inspire people to contact aboriginal culture with Web2.0 technology?, Computers & Education, 86:C, (71-83), Online publication date: 1-Aug-2015.
- Walter N, Ortbach K and Niehaves B (2015). Designing electronic feedback - Analyzing the effects of social presence on perceived feedback usefulness, International Journal of Human-Computer Studies, 76:C, (1-11), Online publication date: 1-Apr-2015.
- Wolff S and Brechmann A (2015). Carrot and stick 2.0, Computers in Human Behavior, 43:C, (76-84), Online publication date: 1-Feb-2015.
- Park E, Lee K and Shin D (2015). Social Responses to Conversational TV VUI, International Journal of Technology and Human Interaction, 11:1, (17-32), Online publication date: 1-Jan-2015.
- Zumbach J and Schwartz N (2014). Hyperaudio learning for non-linear auditory knowledge acquisition, Computers in Human Behavior, 41:C, (365-373), Online publication date: 1-Dec-2014.
- Williams K, Flores J and Peters J Affective Robot Influence on Driver Adherence to Safety, Cognitive Load Reduction and Sociability Proceedings of the 6th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (1-8)
- Komatsu T, Kobayashi K, Yamada S, Funakoshi K and Nakano M Augmenting expressivity of artificial subtle expressions (ASEs) Proceedings of the 5th Augmented Human International Conference, (1-10)
- Wärnestål P and Kronlid F Towards a user experience design framework for adaptive spoken dialogue in automotive contexts Proceedings of the 19th international conference on Intelligent User Interfaces, (305-310)
- Cristani M, Vinciarelli A, Segalin C and Perina A Unveiling the multimedia unconscious Proceedings of the 21st ACM international conference on Multimedia, (213-222)
- Williams K and Breazeal C Reducing Driver Task Load and Promoting Sociability through an Affective Intelligent Driving Agent AIDA 14th IFIP TC 13 International Conference on Human-Computer Interaction --- INTERACT 2013 - Volume 8120, (619-626)
- Sakamoto D, Komatsu T and Igarashi T Voice augmented manipulation Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services, (69-78)
- Moore R Spoken language processing Your Virtual Butler, (119-133)
- Gao Y, Bianchi-Berthouze N and Meng H (2012). What Does Touch Tell Us about Emotions in Touchscreen-Based Gameplay?, ACM Transactions on Computer-Human Interaction, 19:4, (1-30), Online publication date: 1-Dec-2012.
- Batrinca L, Lepri B, Mana N and Pianesi F Multimodal recognition of personality traits in human-computer collaborative tasks Proceedings of the 14th ACM international conference on Multimodal interaction, (39-46)
- Hansen J, Wusheng W and Shklovski I TalkingBadge demo Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, (771-772)
- Hansen J, Glenstrup A, Wusheng W, Weiping L and Zhonghai W Collecting location-based voice messages on a TalkingBadge Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, (219-227)
- Komatsu T, Kobayashi K, Yamada S, Funakoshi K and Nakano M Can users live with overconfident or unconfident systems? CHI '12 Extended Abstracts on Human Factors in Computing Systems, (1595-1600)
- Kim Y and Sundar S (2012). Anthropomorphism of computers, Computers in Human Behavior, 28:1, (241-250), Online publication date: 1-Jan-2012.
- Fischer K (2011). How People Talk with Robots, AI Magazine, 32:4, (31-38), Online publication date: 1-Dec-2011.
- Ilves M, Surakka V and Vanhala T The effects of emotionally worded synthesized speech on the ratings of emotions and voice quality Proceedings of the 4th international conference on Affective computing and intelligent interaction - Volume Part I, (588-598)
- Vidyarthi J, Riecke B and Antle A Sympathetic guitar Proceedings of the International Symposium on Computational Aesthetics in Graphics, Visualization, and Imaging, (9-16)
- Ward W, Cole R, Bolaños D, Buchenroth-Martin C, Svirsky E, Vuuren S, Weston T, Zheng J and Becker L (2011). My science tutor, ACM Transactions on Speech and Language Processing , 7:4, (1-29), Online publication date: 1-Aug-2011.
- Metze F, Black A and Polzehl T A review of personality in voice-based man machine interaction Proceedings of the 14th international conference on Human-computer interaction: interaction techniques and environments - Volume Part II, (358-367)
- Brush A, Johns P, Inkpen K and Meyers B Speech@home CHI '11 Extended Abstracts on Human Factors in Computing Systems, (617-632)
- Harris H and Nass C Emotion regulation for frustrating driving contexts Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (749-752)
- Fischer K Interpersonal variation in understanding robots as social actors Proceedings of the 6th international conference on Human-robot interaction, (53-60)
- Zhu L, Benbasat I and Jiang Z (2010). Let's Shop Online Together, Information Systems Research, 21:4, (872-891), Online publication date: 1-Dec-2010.
- Winter U, Grost T and Tsimhoni O Language pattern analysis for automotive natural language speech applications Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (34-41)
- Dohsaka K, Kanemoto A, Higashinaka R, Minami Y and Maeda E User-adaptive coordination of agent communicative behavior in spoken dialogue Proceedings of the 11th Annual Meeting of the Special Interest Group on Discourse and Dialogue, (314-321)
- Vinciarelli A, Murray-Smith R and Bourlard H Mobile social signal processing Proceedings of the 12th international conference on Human computer interaction with mobile devices and services, (513-516)
- Lee E (2010). The more humanlike, the better? How speech type and users' cognitive style affect social responses to computers, Computers in Human Behavior, 26:4, (665-672), Online publication date: 1-Jul-2010.
- Cassell J Social Practice Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Part III: Applications and Services, (303-313)
- Jurafsky D, Ranganath R and McFarland D Extracting social meaning Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics, (638-646)
- Wolters M, Georgila K, Moore J and MacPherson S (2009). Being Old Doesn’t Mean Acting Old, ACM Transactions on Accessible Computing, 2:1, (1-39), Online publication date: 1-May-2009.
- Sporka A, Franc J and Riccardi G Can machines call people? CHI '09 Extended Abstracts on Human Factors in Computing Systems, (3625-3630)
- Perera D, Eales R and Blashki K Voice art Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat, (211-218)
- Lee E (2008). Flattery may get computers somewhere, sometimes, International Journal of Human-Computer Studies, 66:11, (789-800), Online publication date: 1-Nov-2008.
- Niculescu A, White G, Lan S, Waloejo R and Kawaguchi Y Impact of English regional accents on user acceptance of voice user interfaces Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges, (523-526)
- Jonsson I, Harris H and Nass C How accurate must an in-car information system be? Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (1665-1674)
- Freier N Children attribute moral standing to a personified agent Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (343-352)
- Fussell S, Kiesler S, Setlock L and Yew V How people anthropomorphize robots Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction, (145-152)
- Danninger M, Takayama L, Wang Q, Schultz C, Beringer J, Hofmann P, James F and Nass C Can you talk or only touch-talk Proceedings of the 9th international conference on Multimodal interfaces, (154-161)
- Kehoe A, Neff F, Pitt I and Russell G Improvements to a speech-enabled user assistance system based on pilot study results Proceedings of the 25th annual ACM international conference on Design of communication, (42-47)
- Kooijmans T and Rauterberg M Cultural computing and the self concept Proceedings of the 6th international conference on Entertainment Computing, (171-181)
- Perera D, Eales R and Blashki K Voice art Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2, (87-90)
- Bailenson J, Yee N, Brave S, Merget D and Koslow D (2007). Virtual interpersonal touch, Human-Computer Interaction, 22:3, (325-353), Online publication date: 1-Aug-2007.
- Jones C and Jonsson I Performance analysis of acoustic emotion recognition for in-car conversational interfaces Proceedings of the 4th international conference on Universal access in human-computer interaction: ambient interaction, (411-420)
- Dahlbäck N, Wang Q, Nass C and Alwin J Similarity is more important than expertise Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (1553-1556)
- Freier N Children distinguish conventional from moral violations in interactions with a personified agent CHI '07 Extended Abstracts on Human Factors in Computing Systems, (2195-2200)
- Paek T Toward evaluation that leads to best practices Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies, (40-47)
- Fischer K The role of users' concepts of the robot in human-robot spatial instruction Proceedings of the 2006 international conference on Spatial Cognition V: reasoning, action, interaction, (76-89)
- Coradeschi S, Ishiguro H, Asada M, Shapiro S, Thielscher M, Breazeal C, Mataric M and Ishida H (2006). Human-Inspired Robots, IEEE Intelligent Systems, 21:4, (74-85), Online publication date: 1-Jul-2006.
- Mutlu B An empirical framework for designing social products Proceedings of the 6th conference on Designing Interactive systems, (341-342)
- Mutlu B, Forlizzi J, Nourbakhsh I and Hodgins J The use of abstraction and motion in the design of social interfaces Proceedings of the 6th conference on Designing Interactive systems, (251-260)
- Pearson J, Hu J, Branigan H, Pickering M and Nass C Adaptive language behavior in HCI Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (1177-1180)
- Torrey C, Powers A, Marge M, Fussell S and Kiesler S Effects of adaptive robot dialogue on information exchange and social relations Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction, (126-133)
- Jones C and Jonsson I Automatic recognition of affective cues in the speech of car drivers to allow appropriate responses Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future, (1-10)
- Nass C, Jonsson I, Harris H, Reaves B, Endo J, Brave S and Takayama L Improving automotive safety by pairing driver emotion and car voice emotion CHI '05 Extended Abstracts on Human Factors in Computing Systems, (1973-1976)
- Wang Q and Nass C Less visible and wireless Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, (809-818)
- Zafari S, Schwaninger I, Hirschmanner M, Schmidbauer C, Weiss A and Koeszegi S “You Are Doing so Great!” – The Effect of a Robot’s Interaction Style on Self-Efficacy in HRI 2019 28th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), (1-7)
- Chatterji N, Allen C and Chernova S Effectiveness of Robot Communication Level on Likeability, Understandability and Comfortability 2019 28th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), (1-7)
Index Terms
- Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Recommendations
Speech-Input Speech-Output Communication for Dysarthric Speakers Using HMM-Based Speech Recognition and Adaptive Synthesis System
Dysarthria is a motor speech disorder that causes inability to control and coordinate one or more articulators. This makes it difficult for a dysarthric speaker to utter certain speech sound units, thereby producing poorly articulated, slurred, and ...
Artificial neural networks as speech recognisers for dysarthric speech: Identifying the best-performing set of MFCC parameters and studying a speaker-independent approach
Dysarthria is a neurological impairment of controlling the motor speech articulators that compromises the speech signal. Automatic Speech Recognition (ASR) can be very helpful for speakers with dysarthria because the disabled persons are often ...
Speech-to-Speech Conversion: An Approach to Enhance the Speech Intelligibility of Dysarthric Speaker
A novel approach to build a speech-to-speech conversion (STSC) system for individuals with speech impairment dysarthria is described. STSC system takes impaired speech having inherent disturbance as input and produces a synthesized output speech with ...