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Social Capital and Information TechnologyJune 2004
Publisher:
  • The MIT Press
ISBN:978-0-262-08331-7
Published:01 June 2004
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Abstract

No abstract available.

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Contributors
  • Free University Amsterdam
  • University of Siegen

Recommendations

Brad D. Reid

If you have ever closed a business deal on a handshake, or engaged in a neighborhood watch program, then you implicitly understand something about social capital. While the concept of social capital has been around since the 1920s, it has only recently been applied to information technology and knowledge management. For example, are you interested in virtual communities__?__ If so, this collection of 14 essays that apply the concept of social capital to this new world may be of special interest. While the book is not a textbook, the essays might be useful in an educational seminar setting, since they require no special expertise or technical background to read. These essays are in part peer-reviewed papers from a May 2002 workshop in Amsterdam, and were also selected from invited contributors to this volume. The topics are broad and far reaching, with an introductory chapter by the editors that sets the stage, presents a historical view of scholarship and current issues, and provides an overview of the essays. This collection appropriately injects human factors into the otherwise cold analysis of profit and loss, and has profound implications for the management of knowledge. The essays in this selection consider a variety of situations, including athletic communities, Finnish dog breeding communities, civic and nongovernmental organization communities, Internet communities, business-to-business communities, and knowledge-processing communities. The editors explain the arrangement of essays in the following manner: the first collection of essays relates social capital and information technology (IT) to civic engagement. The next group considers organizational learning and knowledge sharing. The last group of essays considers how a variety of computer applications might augment social capital. This section should have special value for system designers. For example, "a key factor in motivating participation in topic-centered communication spaces seems to be the possibility of enhancing one's personal reputation." The "Answer Garden" and "Pearls of Wisdom" are presented, and are worthy of study. Since the field of social capital is just developing, the editors acknowledge that "this volume is only a first step toward bridging different academic fields," and is "by no means a complete sample of possible research topics." Future research suggested by the editors includes the digital divide, a variety of e-business topics, longitudinal studies, and how IT may increase social capital. Nevertheless, I see the glass as half full, not half empty. Each essay has a comprehensive list of references, and a comprehensive index links all of the essays. There is an impressive list of more than 25 contributors and their affiliations. I recommend this collection to IT managers, system designers, and educators. Online Computing Reviews Service

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