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Applying heuristics to perform a rigorous accessibility inspection in a commercial context

Published:17 June 2002Publication History
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Abstract

Accessibility heuristics have been developed to compliment the accessibility guidelines. The use of Web accessibility heuristics in heuristic evaluations can ensure that a greater range of special needs will be considered, from visual to cognitive impairments. Key advantages of heuristics are conciseness, memorablity, meaningfulness and insight. The heuristics can be used effectively to understand which areas of a site have accessibility issues and can provide useful insight into how to create a solution. However, the heuristics will not tell evaluators whether a Web site conforms to legislation. Studies have confirmed the common belief that heuristics should not replace knowledge but act to cue the deeper body of knowledge defined by the guidelines; it is essential that evaluators be given accessibility education before completing a heuristic evaluation using the accessibility heuristics.

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    • Published in

      cover image ACM SIGCAPH Computers and the Physically Handicapped
      ACM SIGCAPH Computers and the Physically Handicapped Just Accepted
      June-September 2002
      157 pages
      ISSN:0163-5727
      DOI:10.1145/960201
      Issue’s Table of Contents
      • cover image ACM Conferences
        CUU '03: Proceedings of the 2003 conference on Universal usability
        November 2003
        166 pages
        ISBN:158113701X
        DOI:10.1145/957205

      Copyright © 2002 ACM

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      Publication History

      • Published: 17 June 2002

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