Abstract
Developing computer-based information systems necessarily involves making a number of implicit and explicit assumptions. The authors examine four different approaches to information systems development.
- 1 Alexander, J., Ed. Neofunctionalism. Sage Publications, Beverly Hills, 1985.]]Google Scholar
- 2 Alter, S. Decision Support Systems: Current Practice and Continuing Challenges. Addison-Wesley, Reading, Mass., 1980.]]Google Scholar
- 3 Argyris, C. Reasoning, Learning and Action: Individual and Organizat/ond. Jossey-Bass, San Francisco, 1982.]]Google Scholar
- 4 Argyris, C., and Schon, D. ~a>ry /n 3wtm Jossey-Bass, San Francisco, 1974.]]Google Scholar
- 5 Banbury, J, Towards a framework for systems analysis practice. In C, it~ Issues in Information Systems Re~ R. Boland and R. Hirschheim, Eds. Wiley, Chichester, 1987, pp. 79-96.]] Google ScholarDigital Library
- 6 Bardach, E. The Implementation Game. MIT Press, Cambridge, Mass., 1977.]]Google Scholar
- 7 Bariff, M. and Oinzberg, M. MIS and the behavioural sciences. Data Base. 13,1 (1982), 19-26.]]Google Scholar
- 8 Berger, P. and Luckmann, T. The Social Construction of Reality:A Treatise in the Sociology of Knowledge. Doubleday, New York, 1967.]]Google Scholar
- 9 Bjerknes, G. and Bratteteig, T. The application perspective-another way of conceiving systems development and EDP-based systems. In The Seventh Scandinavian Research Seminar on Systemeering, M. Saaksjarvi, Ed. (Helsinki, Finland, Aug. 1984).]]Google Scholar
- 10 Bjerknes, G. and Bratteteig, T. FLORENCE in wonderland-systems development with nurses. Paper presented at the Conference on Development and Use of Computer-Based Systems and Tools (Aarhus, Denmark, Aug. 1985).]]Google Scholar
- 11 Bodker, S., Ehn, P., Romberger, S., and Sjogren, D. The UTOPIA Project: An alternative in text and images. Gr0~ 7 (May 1985).]]Google Scholar
- 12 Boland, R. Phenomenology: A preferred approach to research in information systems. In Research Methods in Information Systems. E. Mumford, R. Hirschheim, G. Fitzgerald et al., Eds. North-Holland, Amsterdam, 1985, pp. 193-202.]]Google Scholar
- 13 Boland, R. and Day, W. The process of systems design: A phenomenological approach. In Proceedings of the Third International Conference on ln)'ormation Systems (Ann Arbor, Mich., Dec. 1982), 31-45.]]Google Scholar
- 14 Bostrom, R. and Heinen, S., MIS problems and failures: A sociotechnical perspective--Part I: The causes. MIS Quart. 1, 3 (Sept. 1977), 17-32.]]Google ScholarDigital Library
- 15 Braverman, H. Labour and Monopoly Capital. Monthly Review Press, New York, 1974.]]Google ScholarCross Ref
- 16 Briefs, U. Participatory systems design as approach for a workers' production policy. In Systems Design For, With, end By the users. U. Briefs, C. Ciborra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983.]]Google Scholar
- 17 Briefs, U., Ciborra, C. and Schneider, L., Eds., Systems Design For, With and By the Users. North-Holland, Amsterdam, 198 3.]]Google Scholar
- 18 Burrell, G. and Morgan, G. Sociological Paradigms and Organizational Analysis. Heinemann, London, 197 9.]]Google Scholar
- 19 Capron, H. Systems Analysis and Design. Benjamin Cummings, Menlo Park, 1986.]] Google ScholarDigital Library
- 20 Checkland, P. Systems Thinking, Systems Practice. Wiley, Chichester, 1981.]]Google Scholar
- 21 Chua, W. Radical developments in accounting thought. Account. Rev. 61, 4 (Oct. 1986), 601-632.]]Google Scholar
- 22 Ciborra, C. Information systems and transactions architecture. Inter. Policy Anal. In/o. Syst. 5, 4 (1981), 30S-323.]]Google Scholar
- 23 Coser, L. The Functions of Social Conflict. Free Press, New York, 1956.]]Google Scholar
- 24 Couger, J. D., Colter, M., and Knapp, R. Advanced Systems Development/Feasibility Techniques. Wiley, New York, 1982.]]Google Scholar
- 25 Dagwell, R. and Weber, R. System designers' user models: A comparative study and methodological critique. Commun. ACM26, 11 (Nov. 1fl83), 987-997.]] Google ScholarDigital Library
- 26 Davis, G. and Olson, M. Marmgement Information Systems: Conceptual Foundations, Structure and Development. McGraw-Hill, New York, 1985.]] Google ScholarDigital Library
- 27 DeMarc0, T. StructuredAnalysis andSystem Specification. Yourdon Press, New York, 1978.]] Google ScholarDigital Library
- 28 Ehn, P. Work- Oriented Design of Computer Artifacts. Arbetslivscentrum, Stockholm, 1988.]] Google ScholarDigital Library
- 29 Ehn, P., Kyng, M., and Sundblad, Y. The UTOPIA Project: On training, technology, and products viewed from the quality of work perspective. In Systems Design For, With and By the Users. U. Briefs, C. Ciborra, and L. Schneider, Eds, North-Holland, Amsterdam, 1983, pp. 439-449.]]Google Scholar
- 30 Ehn, P. and Sandberg, A. Local union influence on technology and work organization: Some results from the DEMOS project. Systems D es/gn liar; Wilh ond By the Users U. Briefs, C. Ciborra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983, pp. 427-437.]]Google Scholar
- 31 Faia, M. Dynamic Functionalism: Strategy and Tactics. Cambridge University Press, Cambridge, 1986.]]Google Scholar
- 32 Fay, B. Social Theory andPoZi/icag Practice. George Allen and Unwin, London, 1975.]]Google Scholar
- 33 Gane, C. and Sarson, T. Structured Sysfems Analysis: Tools and Techniques. Prentice Hall, Englewood Cliffs, 1979.]] Google ScholarDigital Library
- 34 Garfinkel, H. Studies in Ethnorr~tMtdogy. Prentice-Hall, Englewood Cliffs, N.J., 106'7.]]Google Scholar
- 35 Goldkuhl, G., and Lyytinen, K. A language action view of informat ion systems. In Proceedings of the Third Znternational Conference on Information Systems. M. Ginzberg and C. Ross, Eds., Ann Arbor, Mich. 1982, pp. 13-30.]]Google Scholar
- 36 Griethuysen, V., Ed. Concepts and Terminology of the Conceptual Schema and the Information Base. IS0 Report No. ISO/TC97/SCs/ N695, 1982.]]Google Scholar
- 37 Gutting, G., Ed., Paradigms and Revolutions. University of Notre Dame Press, South Bend, Ind., 1980.]]Google Scholar
- 38 Habermas, J. Theory and Practice. Heinemann, London, 1974.]]Google Scholar
- 39 Habermas, J. The Theory of Communicative Action: Volume One- Reason and the Rationalization of 5~ciety. Beacon Press, Boston, 1984.]]Google Scholar
- 40 Harmon, P. and King, D. Expert S&ems. Wiley, New York, 1985.]]Google Scholar
- 41 Hayes-Roth, F. Knowledge-based expert systems: A tutorial. IFFE, Comput. 17, 10 (Oct. lflSl), 263-273.{]] Google ScholarDigital Library
- 42 Hedberg, B. and Mumford, E. The designof computer systems: Man's vision of man as an integral part of the system design process. In Human Choice and Computers. E. Mumford and H. Sackman, Eds. North-Holland, Amsterdam, 1975, pp. 31-59.]]Google Scholar
- 43 Hirschheim, R. Information systems epistemology: An historical perspective. In Research Methods in Information Sysfems. E. Mumford, R. Hirschheim, R. Fitzberald et al., Eds. North-Holland, Amsterdam, 1985, pp. 13-38.]]Google Scholar
- 44 Hirschheim, R. and Klein, H. Paradigms and methodologies: An analysis of their underlying philosophical assumptions. Templeton College, Oxford, working paper, 1988.]]Google Scholar
- 45 Hirschheim, R., Klein, H. and Newman, M. A social action perspective of information systems development. In Proceedings of the Eighth Znternational Conference on Znformation Systems. 1. DeGross and C. Kriebel, Eds. (Pittsburgh, Pa., LAB7) pp. 45~]] Google ScholarDigital Library
- 46 Hopper, T. and Powell, A. Making sense of research into the organizational and social aspects of management accounting: A review of its underlying assumptions. }. Manage. Stud (Sept. 1985), 429-465.]]Google Scholar
- 47 I toward, R. UTOPIA: Where workers craft new technology. Tech. Rev. 88, 3 (Apr. 1985),43-49.]]Google Scholar
- 48 Jackson, M. System Development. Prentice-Hall, Englewood Cliffs, 1983.]] Google ScholarDigital Library
- 49 Keen, P. Information systems and organizational change. Commun. ACM 24, 1 (Jan. 1981), 24-33.]] Google ScholarDigital Library
- 50 Klein, H. and Hirschheim, R. Issues and approaches to appraising !cchnological change in the office: A consequentialist perspective. Of fice: Tech. People 2, (1983), 15-42.]]Google ScholarCross Ref
- 51 Klein, H. and Hirschheim, R. Fundamental issues of decision support systems: A consequentialist perspective. Decis. Supp. Syst. 2, 1 (Jan, 1985), 5-23.]]Google Scholar
- 52 I<lcin, H. and Hirschheim, R. Social change and the future of informa lion systems development. In Critical Zssues in Znformafion Systems Research. R. B01and and R. Hirschheim, Eds. Wiley, Chichest~,r, 1987, 275-305.]] Google ScholarDigital Library
- 53 klein, H. and Lyytinen, K. The poverty of scientism in information ~vstems. In Research Methods in Information Systems. E. Mumford, R. t iirschheim, G. Fitzgerald et al., Eds. North-Holland, Amsterdam, 1!t85. pp. 131-161.]]Google Scholar
- 54 Kling, R. Social analyses of computing: Theoretical perspectives in recent empirical research. ACM Comput. Surv. 12, 1 (Mar. 1980), 61-110.]] Google ScholarDigital Library
- 55 Kubicek, H. User participation in systems design: Some questions about structure and content arising from recent research from a trade union perspective. In Systems Design For, With and By the Users. U. Briefs, C. Cib0rra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983, pp. 3-18.]]Google Scholar
- 56 Kuhn, T. The Structure of Scientific Revolutions, 2d ed. University of Chicago Press, Chicago, 1970.]]Google Scholar
- 57 Kumar, K. and Welke, R. Implementation failure and system developer values: Assumptions, truisms, and empirical evidence. In Proceedings o{ the Fifth Znternational Conference on Information Systems. (Tucson, Ariz., 1984), 1-13.]]Google Scholar
- 58 Kyng, M. and Ehn, P. STARDUST memories: Scandinavian tradition and research on development and use of systems and tools. Paper presented at the Conference on Development and Use of Computer-Based Systems and Tools (Aarhus, Denmark, Aug. 1985).]]Google Scholar
- 59 Lanzara, G. and Mathiassen, L. Mapping situations within a system development project- a n intervention perspective on organizational change. DIAMI PB-179, University of Aarhus, Denmark, MARS Report No. 6, November 1984.]]Google Scholar
- 60 Laudan, L. Progress and lts Problems: Towards a Theory of Scientific Growth. Routledge and Kegan Paul, London, 1977.]]Google Scholar
- 61 Lehtinen, E. and Lyytinen, K. Action based model of information systems. Info. Syst. 11, 3 (1986), 299-317.]] Google ScholarDigital Library
- 62 Lessnoff, M. The Structure of Social Science. George Allen and Unwin, London, 1974.]]Google Scholar
- 63 Lucas, H. Implementation: The Key to Successful Information Systems. Columbia University Press, New York, 1981.]] Google ScholarDigital Library
- 64 Lundberg, M., Goldkuhl, G. and Nissen, N. Information Systems Development: A Systematic Approach. Prentice-Hall, Englewood Cliffs, 1981.]] Google ScholarDigital Library
- 65 Lyytinen, K. Critical Social Theory and Information Systems-A Social Action Perspective to Information Systems. Ph.D. dissertation University of Jyvaskyla, Finland, 1986.]]Google Scholar
- 66 Lyytinen, K. A taxonomic perspective of information systems development: Theoretical constructs and recommendations. Critical Zssues in Znformation Systems Research. R. B01and and R. Hirschheim, Eds. Wiley, Chichester, 1987, 3-41.]] Google ScholarDigital Library
- 67 Lyytinen, K. and Hirschheim, R. Information systems as rational discourse: An application of Habermas' Theory of Communicative Rationality. Scandinavian I. Manage. Stud. 4, 1/2 (1988}, 19-30.]]Google Scholar
- 68 Lyytinen, K. and Klein, H. The critical theory of Jurgen Habermas as a basis for a theory of information systems. In Research Methods in Information Sysfems. E. Mumford, R. Hirschheim, G. Fitzgerald, Eds. North-Holland, Amsterdam, 1985, pp. 219-236.]]Google Scholar
- 69 Lyytinen, K. and Lehtinen, E. On information modeling through ill0cuti0nary logic. In Proceedings of the Third Scandinavian Research Seminar on Information Modeling and Data Base Management (Tampere, Finland, 1984}, 35-1 15.]]Google Scholar
- 70 Madsen, M. Breakthrough by breakdown. In Znformation Systems Development for Human Progress in Organizations. H. Klein and K. Kumar, Eds. North-Holland, Amsterdam, 1989, 41-53.]]Google Scholar
- 71 Markus, M.L. Power, politics and MIS implementation. Commun. ACM 26, 6 (,June 1983).]] Google ScholarDigital Library
- 72 Markus, M.L. Systems in Organizations: Bugs and Features. Pitman, Boston, 1984.]]Google Scholar
- 73 Mathiassen, L., and Bogh-Anderson, P. Systems development and use: A science of the truth or a theory of lies. In Computers and Democracy. G. Bjerknes, P. Ehn, and M. Kyng, eds. Aveburg, Aldershot, 1987, 395-417.]]Google Scholar
- 74 Mathiassen, L., R01sk0v, B. and Vedel, E. Regulating the use of EDP by law and agreements. In Systems Design For, With and By the Users. V. Briefs, C. Cib0rra, and L. Schneider Eds. North-Holland, Amsterdam, 1983, 251-264.]]Google Scholar
- 75 McCarthy, T. The Critical Theory of }urgen Habermas. MIT Press, Cambridge, Mass., 1982.]]Google Scholar
- 76 McGregor, D. The Human Side of Enterprise. McGraw-Hill, New York, 1960.]]Google Scholar
- 77 McMenamin, S. and Palmer, J. Essential Systems Analysis. Yourdon Press, New York, 1984.]] Google ScholarDigital Library
- 78 Mead, G. Mind, Sel! and Society. University of Chicago Press, Chicago, 1934.]]Google Scholar
- 79 Misgeld, D., Discourse and conversation: The theory of communicative competence and hermeneutics in the light of the debate between Habermas and Gadamer. Cultural Hermeneutics 4, (1977}.]]Google Scholar
- 80 Mitroff, I. Stakeholders of the Organizational Mind. Jossey-Bass, San Francisco, 1983.]]Google Scholar
- 81 Mumford, E. Designing Human Systems For New Technology: The ETHICS Method Manchester Business School Press, Manchester, 1983.]]Google Scholar
- 82 Naumann, J. and Jenkins, M., Prototyping: The new paradigm for systems development. MISQuart. 6, 3(Sept. 1982}. 29-44.]]Google ScholarDigital Library
- 83 Newman, M. Managerial access to information: Strategies for prevention and promotion. }. Manage. Stucl, 22, 2 (Mar. 1985}, 193-211.]]Google Scholar
- 84 Newman, M. and Rosenberg, D. Systems analysts and the politics of organizational control. Omega 13, 5 {1985), 393-406.]]Google ScholarCross Ref
- 85 Ngwenyama, 0. Fundamental issues of knowledge acquisition: Toward a human action perspective of knowledge acquisition. Ph.D. dissertation, Watson School of Engineering, State University of New York, Binghamton, 1987.]] Google ScholarDigital Library
- 86 Olle, T. W., Sol, H., and Verdjn-Stuart, A. Eds. Information Systems Design Methodologies: A Comparative Review. North-Holland, Amsterdam, 1982.]] Google ScholarDigital Library
- 87 Ollo, T. W., Sol, H. and Tully, C. Eds. Information Sy& De~ Methodologies: A Feature Analysis. North-Holland, Amsterdam, 1983.]]Google Scholar
- 88 Olle, T. W., Sol, H. and Verrijn-Stuart, A., Eds. Information Systems Design Methodologies: Improving the Practice. North-Holland, Amsterdam, 1986.]] Google ScholarDigital Library
- 89 Pettigrew, A. The Politics ol Organizational Decision Making. Tavistock, London, 1973.]]Google Scholar
- 90 Quine, W. and Ullian, J. ~he Web of Belie/, Random House, New York, 1970.]]Google Scholar
- 91 Reason, P. and Rowan. J., Eds. Humanlmtuiry:A Sourcebook ol New Paradigm Research. Wiley, Chichester, 1981.]]Google Scholar
- 92 Sandberg, A. Socio-technical design, trade union strategies and action research. In Research Methods in lnformation Sysfems. E. Mumford, R. Hirschheim, G. Fitzgerald and A. T. Wood-Harper, Eds. North-Holland, Amsterdam, 1985, 79-92.]]Google Scholar
- 93 Silverman, D. The Theory ol Organizations. Heinemann, London, 1970.]]Google Scholar
- 94 Teichroew, D. and David, G., Eds. System Description Methodologies. North-Holland, Amsterdam, 1985.]]Google Scholar
- 95 Van Maanen, J. Reclaiming qualitative methods for organizational research: A preface. Admin. Sci. Quart. 24, 4 (Dec. 1979), 520-526.{]]Google Scholar
- 96 Vitalari, N. and Dickson, G. Problem solving for effective systems analysis: An experimental exploration. Commun. ACM, 26, 11 (Nov. 1983), 948-956.]] Google ScholarDigital Library
- 97 Weber, M. The Protestant Ethic and the Spirit of Capitalism. Allen and Unwin, London, 1962.]]Google Scholar
- 98 Weinberg, V. Structured Analysis. Prentice-Hall, Englewood Cliffs, N.J. 1980.]] Google ScholarDigital Library
- 99 Winograd, T. and Flores, F. Understanding Computers and Cognition. Ablex Publishers, Norwood, N. J.,]] Google ScholarDigital Library
- 100 Wood-Harper, A.T.~ Antill, L., and Avison, D. Information Systems definition-A Mul~view Methodology. Basil Blackwell, London, 1985.]] Google ScholarDigital Library
- 101 Yourdon, E. Managing fhe Systems Life Cycle: A Software Development Methodology Overview. Yourdon Press, New York, 1982.]] Google ScholarDigital Library
Index Terms
- Four paradigms of information systems development
Recommendations
Essential principles of information systems development
This article draws together and examines research findings and practical industrial experiences related to computer-based information systems. Its purpose is to identify a set of the most fundamental principles that have emerged in the field to guide ...
Comments