skip to main content
article
Free Access

Four paradigms of information systems development

Published:01 October 1989Publication History
Skip Abstract Section

Abstract

Developing computer-based information systems necessarily involves making a number of implicit and explicit assumptions. The authors examine four different approaches to information systems development.

References

  1. 1 Alexander, J., Ed. Neofunctionalism. Sage Publications, Beverly Hills, 1985.]]Google ScholarGoogle Scholar
  2. 2 Alter, S. Decision Support Systems: Current Practice and Continuing Challenges. Addison-Wesley, Reading, Mass., 1980.]]Google ScholarGoogle Scholar
  3. 3 Argyris, C. Reasoning, Learning and Action: Individual and Organizat/ond. Jossey-Bass, San Francisco, 1982.]]Google ScholarGoogle Scholar
  4. 4 Argyris, C., and Schon, D. ~a>ry /n 3wtm Jossey-Bass, San Francisco, 1974.]]Google ScholarGoogle Scholar
  5. 5 Banbury, J, Towards a framework for systems analysis practice. In C, it~ Issues in Information Systems Re~ R. Boland and R. Hirschheim, Eds. Wiley, Chichester, 1987, pp. 79-96.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. 6 Bardach, E. The Implementation Game. MIT Press, Cambridge, Mass., 1977.]]Google ScholarGoogle Scholar
  7. 7 Bariff, M. and Oinzberg, M. MIS and the behavioural sciences. Data Base. 13,1 (1982), 19-26.]]Google ScholarGoogle Scholar
  8. 8 Berger, P. and Luckmann, T. The Social Construction of Reality:A Treatise in the Sociology of Knowledge. Doubleday, New York, 1967.]]Google ScholarGoogle Scholar
  9. 9 Bjerknes, G. and Bratteteig, T. The application perspective-another way of conceiving systems development and EDP-based systems. In The Seventh Scandinavian Research Seminar on Systemeering, M. Saaksjarvi, Ed. (Helsinki, Finland, Aug. 1984).]]Google ScholarGoogle Scholar
  10. 10 Bjerknes, G. and Bratteteig, T. FLORENCE in wonderland-systems development with nurses. Paper presented at the Conference on Development and Use of Computer-Based Systems and Tools (Aarhus, Denmark, Aug. 1985).]]Google ScholarGoogle Scholar
  11. 11 Bodker, S., Ehn, P., Romberger, S., and Sjogren, D. The UTOPIA Project: An alternative in text and images. Gr0~ 7 (May 1985).]]Google ScholarGoogle Scholar
  12. 12 Boland, R. Phenomenology: A preferred approach to research in information systems. In Research Methods in Information Systems. E. Mumford, R. Hirschheim, G. Fitzgerald et al., Eds. North-Holland, Amsterdam, 1985, pp. 193-202.]]Google ScholarGoogle Scholar
  13. 13 Boland, R. and Day, W. The process of systems design: A phenomenological approach. In Proceedings of the Third International Conference on ln)'ormation Systems (Ann Arbor, Mich., Dec. 1982), 31-45.]]Google ScholarGoogle Scholar
  14. 14 Bostrom, R. and Heinen, S., MIS problems and failures: A sociotechnical perspective--Part I: The causes. MIS Quart. 1, 3 (Sept. 1977), 17-32.]]Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. 15 Braverman, H. Labour and Monopoly Capital. Monthly Review Press, New York, 1974.]]Google ScholarGoogle ScholarCross RefCross Ref
  16. 16 Briefs, U. Participatory systems design as approach for a workers' production policy. In Systems Design For, With, end By the users. U. Briefs, C. Ciborra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983.]]Google ScholarGoogle Scholar
  17. 17 Briefs, U., Ciborra, C. and Schneider, L., Eds., Systems Design For, With and By the Users. North-Holland, Amsterdam, 198 3.]]Google ScholarGoogle Scholar
  18. 18 Burrell, G. and Morgan, G. Sociological Paradigms and Organizational Analysis. Heinemann, London, 197 9.]]Google ScholarGoogle Scholar
  19. 19 Capron, H. Systems Analysis and Design. Benjamin Cummings, Menlo Park, 1986.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  20. 20 Checkland, P. Systems Thinking, Systems Practice. Wiley, Chichester, 1981.]]Google ScholarGoogle Scholar
  21. 21 Chua, W. Radical developments in accounting thought. Account. Rev. 61, 4 (Oct. 1986), 601-632.]]Google ScholarGoogle Scholar
  22. 22 Ciborra, C. Information systems and transactions architecture. Inter. Policy Anal. In/o. Syst. 5, 4 (1981), 30S-323.]]Google ScholarGoogle Scholar
  23. 23 Coser, L. The Functions of Social Conflict. Free Press, New York, 1956.]]Google ScholarGoogle Scholar
  24. 24 Couger, J. D., Colter, M., and Knapp, R. Advanced Systems Development/Feasibility Techniques. Wiley, New York, 1982.]]Google ScholarGoogle Scholar
  25. 25 Dagwell, R. and Weber, R. System designers' user models: A comparative study and methodological critique. Commun. ACM26, 11 (Nov. 1fl83), 987-997.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. 26 Davis, G. and Olson, M. Marmgement Information Systems: Conceptual Foundations, Structure and Development. McGraw-Hill, New York, 1985.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  27. 27 DeMarc0, T. StructuredAnalysis andSystem Specification. Yourdon Press, New York, 1978.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. 28 Ehn, P. Work- Oriented Design of Computer Artifacts. Arbetslivscentrum, Stockholm, 1988.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  29. 29 Ehn, P., Kyng, M., and Sundblad, Y. The UTOPIA Project: On training, technology, and products viewed from the quality of work perspective. In Systems Design For, With and By the Users. U. Briefs, C. Ciborra, and L. Schneider, Eds, North-Holland, Amsterdam, 1983, pp. 439-449.]]Google ScholarGoogle Scholar
  30. 30 Ehn, P. and Sandberg, A. Local union influence on technology and work organization: Some results from the DEMOS project. Systems D es/gn liar; Wilh ond By the Users U. Briefs, C. Ciborra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983, pp. 427-437.]]Google ScholarGoogle Scholar
  31. 31 Faia, M. Dynamic Functionalism: Strategy and Tactics. Cambridge University Press, Cambridge, 1986.]]Google ScholarGoogle Scholar
  32. 32 Fay, B. Social Theory andPoZi/icag Practice. George Allen and Unwin, London, 1975.]]Google ScholarGoogle Scholar
  33. 33 Gane, C. and Sarson, T. Structured Sysfems Analysis: Tools and Techniques. Prentice Hall, Englewood Cliffs, 1979.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  34. 34 Garfinkel, H. Studies in Ethnorr~tMtdogy. Prentice-Hall, Englewood Cliffs, N.J., 106'7.]]Google ScholarGoogle Scholar
  35. 35 Goldkuhl, G., and Lyytinen, K. A language action view of informat ion systems. In Proceedings of the Third Znternational Conference on Information Systems. M. Ginzberg and C. Ross, Eds., Ann Arbor, Mich. 1982, pp. 13-30.]]Google ScholarGoogle Scholar
  36. 36 Griethuysen, V., Ed. Concepts and Terminology of the Conceptual Schema and the Information Base. IS0 Report No. ISO/TC97/SCs/ N695, 1982.]]Google ScholarGoogle Scholar
  37. 37 Gutting, G., Ed., Paradigms and Revolutions. University of Notre Dame Press, South Bend, Ind., 1980.]]Google ScholarGoogle Scholar
  38. 38 Habermas, J. Theory and Practice. Heinemann, London, 1974.]]Google ScholarGoogle Scholar
  39. 39 Habermas, J. The Theory of Communicative Action: Volume One- Reason and the Rationalization of 5~ciety. Beacon Press, Boston, 1984.]]Google ScholarGoogle Scholar
  40. 40 Harmon, P. and King, D. Expert S&ems. Wiley, New York, 1985.]]Google ScholarGoogle Scholar
  41. 41 Hayes-Roth, F. Knowledge-based expert systems: A tutorial. IFFE, Comput. 17, 10 (Oct. lflSl), 263-273.{]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  42. 42 Hedberg, B. and Mumford, E. The designof computer systems: Man's vision of man as an integral part of the system design process. In Human Choice and Computers. E. Mumford and H. Sackman, Eds. North-Holland, Amsterdam, 1975, pp. 31-59.]]Google ScholarGoogle Scholar
  43. 43 Hirschheim, R. Information systems epistemology: An historical perspective. In Research Methods in Information Sysfems. E. Mumford, R. Hirschheim, R. Fitzberald et al., Eds. North-Holland, Amsterdam, 1985, pp. 13-38.]]Google ScholarGoogle Scholar
  44. 44 Hirschheim, R. and Klein, H. Paradigms and methodologies: An analysis of their underlying philosophical assumptions. Templeton College, Oxford, working paper, 1988.]]Google ScholarGoogle Scholar
  45. 45 Hirschheim, R., Klein, H. and Newman, M. A social action perspective of information systems development. In Proceedings of the Eighth Znternational Conference on Znformation Systems. 1. DeGross and C. Kriebel, Eds. (Pittsburgh, Pa., LAB7) pp. 45~]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  46. 46 Hopper, T. and Powell, A. Making sense of research into the organizational and social aspects of management accounting: A review of its underlying assumptions. }. Manage. Stud (Sept. 1985), 429-465.]]Google ScholarGoogle Scholar
  47. 47 I toward, R. UTOPIA: Where workers craft new technology. Tech. Rev. 88, 3 (Apr. 1985),43-49.]]Google ScholarGoogle Scholar
  48. 48 Jackson, M. System Development. Prentice-Hall, Englewood Cliffs, 1983.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  49. 49 Keen, P. Information systems and organizational change. Commun. ACM 24, 1 (Jan. 1981), 24-33.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  50. 50 Klein, H. and Hirschheim, R. Issues and approaches to appraising !cchnological change in the office: A consequentialist perspective. Of fice: Tech. People 2, (1983), 15-42.]]Google ScholarGoogle ScholarCross RefCross Ref
  51. 51 Klein, H. and Hirschheim, R. Fundamental issues of decision support systems: A consequentialist perspective. Decis. Supp. Syst. 2, 1 (Jan, 1985), 5-23.]]Google ScholarGoogle Scholar
  52. 52 I<lcin, H. and Hirschheim, R. Social change and the future of informa lion systems development. In Critical Zssues in Znformafion Systems Research. R. B01and and R. Hirschheim, Eds. Wiley, Chichest~,r, 1987, 275-305.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  53. 53 klein, H. and Lyytinen, K. The poverty of scientism in information ~vstems. In Research Methods in Information Systems. E. Mumford, R. t iirschheim, G. Fitzgerald et al., Eds. North-Holland, Amsterdam, 1!t85. pp. 131-161.]]Google ScholarGoogle Scholar
  54. 54 Kling, R. Social analyses of computing: Theoretical perspectives in recent empirical research. ACM Comput. Surv. 12, 1 (Mar. 1980), 61-110.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  55. 55 Kubicek, H. User participation in systems design: Some questions about structure and content arising from recent research from a trade union perspective. In Systems Design For, With and By the Users. U. Briefs, C. Cib0rra, and L. Schneider, Eds. North-Holland, Amsterdam, 1983, pp. 3-18.]]Google ScholarGoogle Scholar
  56. 56 Kuhn, T. The Structure of Scientific Revolutions, 2d ed. University of Chicago Press, Chicago, 1970.]]Google ScholarGoogle Scholar
  57. 57 Kumar, K. and Welke, R. Implementation failure and system developer values: Assumptions, truisms, and empirical evidence. In Proceedings o{ the Fifth Znternational Conference on Information Systems. (Tucson, Ariz., 1984), 1-13.]]Google ScholarGoogle Scholar
  58. 58 Kyng, M. and Ehn, P. STARDUST memories: Scandinavian tradition and research on development and use of systems and tools. Paper presented at the Conference on Development and Use of Computer-Based Systems and Tools (Aarhus, Denmark, Aug. 1985).]]Google ScholarGoogle Scholar
  59. 59 Lanzara, G. and Mathiassen, L. Mapping situations within a system development project- a n intervention perspective on organizational change. DIAMI PB-179, University of Aarhus, Denmark, MARS Report No. 6, November 1984.]]Google ScholarGoogle Scholar
  60. 60 Laudan, L. Progress and lts Problems: Towards a Theory of Scientific Growth. Routledge and Kegan Paul, London, 1977.]]Google ScholarGoogle Scholar
  61. 61 Lehtinen, E. and Lyytinen, K. Action based model of information systems. Info. Syst. 11, 3 (1986), 299-317.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  62. 62 Lessnoff, M. The Structure of Social Science. George Allen and Unwin, London, 1974.]]Google ScholarGoogle Scholar
  63. 63 Lucas, H. Implementation: The Key to Successful Information Systems. Columbia University Press, New York, 1981.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  64. 64 Lundberg, M., Goldkuhl, G. and Nissen, N. Information Systems Development: A Systematic Approach. Prentice-Hall, Englewood Cliffs, 1981.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  65. 65 Lyytinen, K. Critical Social Theory and Information Systems-A Social Action Perspective to Information Systems. Ph.D. dissertation University of Jyvaskyla, Finland, 1986.]]Google ScholarGoogle Scholar
  66. 66 Lyytinen, K. A taxonomic perspective of information systems development: Theoretical constructs and recommendations. Critical Zssues in Znformation Systems Research. R. B01and and R. Hirschheim, Eds. Wiley, Chichester, 1987, 3-41.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  67. 67 Lyytinen, K. and Hirschheim, R. Information systems as rational discourse: An application of Habermas' Theory of Communicative Rationality. Scandinavian I. Manage. Stud. 4, 1/2 (1988}, 19-30.]]Google ScholarGoogle Scholar
  68. 68 Lyytinen, K. and Klein, H. The critical theory of Jurgen Habermas as a basis for a theory of information systems. In Research Methods in Information Sysfems. E. Mumford, R. Hirschheim, G. Fitzgerald, Eds. North-Holland, Amsterdam, 1985, pp. 219-236.]]Google ScholarGoogle Scholar
  69. 69 Lyytinen, K. and Lehtinen, E. On information modeling through ill0cuti0nary logic. In Proceedings of the Third Scandinavian Research Seminar on Information Modeling and Data Base Management (Tampere, Finland, 1984}, 35-1 15.]]Google ScholarGoogle Scholar
  70. 70 Madsen, M. Breakthrough by breakdown. In Znformation Systems Development for Human Progress in Organizations. H. Klein and K. Kumar, Eds. North-Holland, Amsterdam, 1989, 41-53.]]Google ScholarGoogle Scholar
  71. 71 Markus, M.L. Power, politics and MIS implementation. Commun. ACM 26, 6 (,June 1983).]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  72. 72 Markus, M.L. Systems in Organizations: Bugs and Features. Pitman, Boston, 1984.]]Google ScholarGoogle Scholar
  73. 73 Mathiassen, L., and Bogh-Anderson, P. Systems development and use: A science of the truth or a theory of lies. In Computers and Democracy. G. Bjerknes, P. Ehn, and M. Kyng, eds. Aveburg, Aldershot, 1987, 395-417.]]Google ScholarGoogle Scholar
  74. 74 Mathiassen, L., R01sk0v, B. and Vedel, E. Regulating the use of EDP by law and agreements. In Systems Design For, With and By the Users. V. Briefs, C. Cib0rra, and L. Schneider Eds. North-Holland, Amsterdam, 1983, 251-264.]]Google ScholarGoogle Scholar
  75. 75 McCarthy, T. The Critical Theory of }urgen Habermas. MIT Press, Cambridge, Mass., 1982.]]Google ScholarGoogle Scholar
  76. 76 McGregor, D. The Human Side of Enterprise. McGraw-Hill, New York, 1960.]]Google ScholarGoogle Scholar
  77. 77 McMenamin, S. and Palmer, J. Essential Systems Analysis. Yourdon Press, New York, 1984.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  78. 78 Mead, G. Mind, Sel! and Society. University of Chicago Press, Chicago, 1934.]]Google ScholarGoogle Scholar
  79. 79 Misgeld, D., Discourse and conversation: The theory of communicative competence and hermeneutics in the light of the debate between Habermas and Gadamer. Cultural Hermeneutics 4, (1977}.]]Google ScholarGoogle Scholar
  80. 80 Mitroff, I. Stakeholders of the Organizational Mind. Jossey-Bass, San Francisco, 1983.]]Google ScholarGoogle Scholar
  81. 81 Mumford, E. Designing Human Systems For New Technology: The ETHICS Method Manchester Business School Press, Manchester, 1983.]]Google ScholarGoogle Scholar
  82. 82 Naumann, J. and Jenkins, M., Prototyping: The new paradigm for systems development. MISQuart. 6, 3(Sept. 1982}. 29-44.]]Google ScholarGoogle ScholarDigital LibraryDigital Library
  83. 83 Newman, M. Managerial access to information: Strategies for prevention and promotion. }. Manage. Stucl, 22, 2 (Mar. 1985}, 193-211.]]Google ScholarGoogle Scholar
  84. 84 Newman, M. and Rosenberg, D. Systems analysts and the politics of organizational control. Omega 13, 5 {1985), 393-406.]]Google ScholarGoogle ScholarCross RefCross Ref
  85. 85 Ngwenyama, 0. Fundamental issues of knowledge acquisition: Toward a human action perspective of knowledge acquisition. Ph.D. dissertation, Watson School of Engineering, State University of New York, Binghamton, 1987.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  86. 86 Olle, T. W., Sol, H., and Verdjn-Stuart, A. Eds. Information Systems Design Methodologies: A Comparative Review. North-Holland, Amsterdam, 1982.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  87. 87 Ollo, T. W., Sol, H. and Tully, C. Eds. Information Sy& De~ Methodologies: A Feature Analysis. North-Holland, Amsterdam, 1983.]]Google ScholarGoogle Scholar
  88. 88 Olle, T. W., Sol, H. and Verrijn-Stuart, A., Eds. Information Systems Design Methodologies: Improving the Practice. North-Holland, Amsterdam, 1986.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  89. 89 Pettigrew, A. The Politics ol Organizational Decision Making. Tavistock, London, 1973.]]Google ScholarGoogle Scholar
  90. 90 Quine, W. and Ullian, J. ~he Web of Belie/, Random House, New York, 1970.]]Google ScholarGoogle Scholar
  91. 91 Reason, P. and Rowan. J., Eds. Humanlmtuiry:A Sourcebook ol New Paradigm Research. Wiley, Chichester, 1981.]]Google ScholarGoogle Scholar
  92. 92 Sandberg, A. Socio-technical design, trade union strategies and action research. In Research Methods in lnformation Sysfems. E. Mumford, R. Hirschheim, G. Fitzgerald and A. T. Wood-Harper, Eds. North-Holland, Amsterdam, 1985, 79-92.]]Google ScholarGoogle Scholar
  93. 93 Silverman, D. The Theory ol Organizations. Heinemann, London, 1970.]]Google ScholarGoogle Scholar
  94. 94 Teichroew, D. and David, G., Eds. System Description Methodologies. North-Holland, Amsterdam, 1985.]]Google ScholarGoogle Scholar
  95. 95 Van Maanen, J. Reclaiming qualitative methods for organizational research: A preface. Admin. Sci. Quart. 24, 4 (Dec. 1979), 520-526.{]]Google ScholarGoogle Scholar
  96. 96 Vitalari, N. and Dickson, G. Problem solving for effective systems analysis: An experimental exploration. Commun. ACM, 26, 11 (Nov. 1983), 948-956.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  97. 97 Weber, M. The Protestant Ethic and the Spirit of Capitalism. Allen and Unwin, London, 1962.]]Google ScholarGoogle Scholar
  98. 98 Weinberg, V. Structured Analysis. Prentice-Hall, Englewood Cliffs, N.J. 1980.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  99. 99 Winograd, T. and Flores, F. Understanding Computers and Cognition. Ablex Publishers, Norwood, N. J.,]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  100. 100 Wood-Harper, A.T.~ Antill, L., and Avison, D. Information Systems definition-A Mul~view Methodology. Basil Blackwell, London, 1985.]] Google ScholarGoogle ScholarDigital LibraryDigital Library
  101. 101 Yourdon, E. Managing fhe Systems Life Cycle: A Software Development Methodology Overview. Yourdon Press, New York, 1982.]] Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. Four paradigms of information systems development

            Recommendations

            Reviews

            Walter A. Saiko

            Acknowledging that developers approach a development task with a number of assumptions, the authors go on to explain the important role these assumptions play in giving direction to the information systems development process and how these assumptions come to affect the system itself. They present the fundamental assumptions associated with four systems development approaches (functionalism, social relativism, radical structuralism, and neohumanism) and discuss how each approach can lead to different outcomes. The authors present four stories which illustrate their point that not only do alternative conceptions of information systems development exist, but it is specifically because of these fundamental differences (based on differences in assumptions) that the resultant systems will differ. The stories go a long way toward explaining the four paradigms of information systems development and how the paradigms would manifest themselves in real-world scenarios. In summary, the paper is well written and informative. It would be useful for anyone engaged in systems development or requirements analysis.

            Access critical reviews of Computing literature here

            Become a reviewer for Computing Reviews.

            Comments

            Login options

            Check if you have access through your login credentials or your institution to get full access on this article.

            Sign in

            Full Access

            • Published in

              cover image Communications of the ACM
              Communications of the ACM  Volume 32, Issue 10
              Oct. 1989
              101 pages
              ISSN:0001-0782
              EISSN:1557-7317
              DOI:10.1145/67933
              Issue’s Table of Contents

              Copyright © 1989 ACM

              Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

              Publisher

              Association for Computing Machinery

              New York, NY, United States

              Publication History

              • Published: 1 October 1989

              Permissions

              Request permissions about this article.

              Request Permissions

              Check for updates

              Qualifiers

              • article

            PDF Format

            View or Download as a PDF file.

            PDF

            eReader

            View online with eReader.

            eReader