Darren Gergle
Tom Brinck
ABSTRACT
This tutorial presents a practical approach to applying usability methods to website design. Website projects are usually done on tight schedules, with limited resources, and without a well-defined approach for achieving usability. For many developers it's easy to dismiss usability methods as an unnecessary overhead cost. We demonstrate how usability methods can be integrated efficiently and effectively into each stage of the website design process. Employing this process, and by using forms, checklists, and other tools to improve communication and workflow, website projects can be managed successfully achieving a highly-usable product.
- Brinck, T. and Gergle, D. (1998). The Design of Banking Websites: Lessons from Iterative Design. APCHI 98: Asia Pacific Computer Human Interaction Conference, Kanagawa, Japan (July 1998). Google Scholar
Digital Library
- Brinck, T. Gergle, D., and Wood, S. (1998). Website Design From the Trenches. Tutorial at CHI 98 - Human Factors in Computing Systems, Los Angeles, CA (April 1998). Google ScholarDigital Library
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