Abstract
Engagements with social media today frequently involve the use of multiple platforms, which often exchange personal data about users. We explore individuals' experiences with the flow of personal data across platforms through interviews about dating apps, often requiring integration with a Facebook account. Inductive analysis revealed complex and, at times, conflicted ideas over what appropriate behaviors around personal data should look like in multiplatform engagements-central to these tensions were the multiple relationships that must be managed through participation in these ecosystems. For example, individuals talked of resignation in relation to specific platforms and the 'cost" of using free services (people:platform), a lack of clarity and agency in defining what personal data might be shared between platforms (people:platform:platform), and, of course, the role of personal data in their efforts to establish and maintain relationships with other users in these 'social discovery" ecosystems (people:people). We explore how these attitudes can be understood as morally charged, drawing attention to the ways in which personal data flows can enact expectations and obligations between various sociotechnical actors in personal data ecosystems and how these compound relationships reveal the complexity and texture of multiplatform participation.
- Adams, T. 2018. Facebook's week of shame: the Cambridge Analytica fallout. The Guardian.Google Scholar
- Angwin, J. et al. 2017. Facebook (Still) Letting Housing Advertisers Exclude Users by Race. ProPublica.Google Scholar
- Angwin, J. and Parris, Jr., T. 2016. Facebook Lets Advertisers Exclude Users by Race. ProPublica.Google Scholar
- Beyer, H. and Holtzblatt, K. 1997. Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann. Google ScholarDigital Library
- Bødker, S. and Klokmose, C.N. 2012. Dynamics in Artifact Ecologies. Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design (New York, NY, USA, 2012), 448--457. Google ScholarDigital Library
- Coughlan, T. et al. 2012. The conceptual framing, design and evaluation of device ecologies for collaborative activities. International Journal of Human-Computer Studies. 70, 10 (Oct. 2012), 765--779. Google ScholarDigital Library
- Crabtree, A. et al. 2016. Enabling the New Economic Actor: Data Protection, the Digital Economy, and the Databox. Personal Ubiquitous Comput. 20, 6 (Nov. 2016), 947--957. Google ScholarDigital Library
- Dearman, D. and Pierce, J. 2008. It's on my other computer!: computing with multiple devices. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, Ny, USA, 2008), 767--776. Google ScholarDigital Library
- Dillet, R. 2016. Instagrammers really want you to turn on notifications to avoid death by algorithm. TechCrunch.Google Scholar
- Dourish, P. et al. 1996. Your place or mine? Learning from long-term use of Audio-Video communication. Computer Supported Cooperative Work (CSCW). 5, 1 (Mar. 1996), 33--62. Google ScholarDigital Library
- Dourish, P. and Anderson, K. 2006. Collective Information Practice: Emploring Privacy and Security As Social and Cultural Phenomena. Hum.-Comput. Interact. 21, 3 (Sep. 2006), 319--342. Google ScholarDigital Library
- Egelman, S. 2013. My Profile is My Password, Verify Me!: The Privacy/Convenience Tradeoff of Facebook Connect. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, NY, USA, 2013), 2369--2378. Google ScholarDigital Library
- Ellison, N. et al. 2006. Managing Impressions Online: Self-Presentation Processes in the Online Dating Environment. Journal of Computer-Mediated Communication. 11, 2 (Jan. 2006), 415--441.Google ScholarCross Ref
- Erickson, I. and Jarrahi, M.H. 2016. Infrastructuring and the Challenge of Dynamic Seams in Mobile Knowledge Work. Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (New York, NY, USA, 2016), 1323--1336. Google ScholarDigital Library
- Eslami, M. et al. 2015. 'I always assumed that I wasn't really that close to {her}": Reasoning about Invisible Algorithms in News Feeds. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (2015), 153--162. Google ScholarDigital Library
- Forlizzi, J. 2008. The Product Ecology: Understanding Social Product Use and Supporting Design Culture. International Journal of Design. 2, 1 (2008).Google Scholar
- Gibbs, J.L. et al. 2011. First Comes Love, Then Comes Google: An Investigation of Uncertainty Reduction Strategies and Self-Disclosure in Online Dating. Communication Research. 38, 1 (Feb. 2011), 70--100.Google ScholarCross Ref
- González, V.M. and Juárez, R. 2013. How Do You Understand Twitter?: Analyzing Mental Models, Understanding and Learning about Complex Interactive Systems. Human Computer Interaction. Springer, Cham. 103--110.Google Scholar
- Guadagno, R.E. et al. 2012. Dating deception: Gender, online dating, and exaggerated self-presentation. Computers in Human Behavior. 28, 2 (Mar. 2012), 642--647. Google ScholarDigital Library
- Houben, S. et al. 2014. ActivitySpace: Managing Device Ecologies in an Activity-Centric Configuration Space. Proceedings of the Ninth ACM International Conference on Interactive Tabletops and Surfaces (New York, NY, USA, 2014), 119--128. Google ScholarDigital Library
- Isaacs, E. et al. 2012. Integrating Local and Remote Worlds Through Channel Blending. Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (New York, NY, USA, 2012), 617--626. Google ScholarDigital Library
- Jokela, T. et al. 2015. A Diary Study on Combining Multiple Information Devices in Everyday Activities and Tasks. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (New York, NY, USA, 2015), 3903--3912. Google ScholarDigital Library
- Jung, H. et al. 2008. Toward a Framework for Ecologies of Artifacts: How Are Digital Artifacts Interconnected Within a Personal Life? Proceedings of the 5th Nordic Conference on Human-computer Interaction: Building Bridges (New York, NY, USA, 2008), 201--210. Google ScholarDigital Library
- Jung, H. et al. 2008. Toward a Framework for Ecologies of Artifacts: How Are Digital Artifacts Interconnected Within a Personal Life? Proceedings of the 5th Nordic Conference on Human-computer Interaction: Building Bridges (New York, NY, USA, 2008), 201--210. Google ScholarDigital Library
- Koh, Y. 2016. Twitter to Expand Tweet's 140-Character Limit to 10,000. Wall Street Journal.Google Scholar
- Kramer, A.D.I. et al. 2014. Experimental evidence of massive-scale emotional contagion through social networks. Proceedings of the National Academy of Sciences. 111, 24 (Jun. 2014), 8788--8790.Google ScholarCross Ref
- Krasnova, H. et al. 2014. Dangers of 'Facebook Login' for Mobile Apps: Is There a Price Tag for Social Information? ICIS 2014 Proceedings. (Dec. 2014).Google Scholar
- Krasnova, H. et al. 2013. Does This App Ask For Too Much Data? The Role Of Privacy Perceptions In User Behavior Towards Facebook Applications And Permission Dialogs. ECIS 2013 Completed Research. (Jul. 2013).Google Scholar
- Madianou, M. and Miller, D. 2013. Polymedia: Towards a new theory of digital media in interpersonal communication. International Journal of Cultural Studies. 16, 2 (Mar. 2013), 169--187.Google ScholarCross Ref
- Marwick, A.E. and Boyd, D. 2011. I tweet honestly, I tweet passionately: Twitter users, context collapse, and the imagined audience. New Media & Society. 13, 1 (Feb. 2011), 114--133.Google ScholarCross Ref
- Marwick, A.E. and Boyd, D. 2014. Networked privacy: How teenagers negotiate context in social media. New Media & Society. (Jul. 2014), 1461444814543995.Google Scholar
- Nissenbaum, H. 2009. Privacy in Context: Technology, Policy, and the Integrity of Social Life. Stanford Law Books. Google ScholarDigital Library
- Oulasvirta, A. and Sumari, L. 2007. Mobile Kits and Laptop Trays: Managing Multiple Devices in Mobile Information Work. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, NY, USA, 2007), 1127--1136. Google ScholarDigital Library
- Proferes, N. 2017. Information Flow Solipsism in an Exploratory Study of Beliefs About Twitter. Social Media + Society. 3, 1 (Mar. 2017), 2056305117698493.Google Scholar
- Rader, E. and Gray, R. 2015. Understanding user beliefs about algorithmic curation in the Facebook news feed. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (2015), 173--182. Google ScholarDigital Library
- Ringland, K.E. et al. 2016. "Will I Always Be Not Social?": Re-Conceptualizing Sociality in the Context of a Minecraft Community for Autism. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (New York, NY, USA, 2016), 1256--1269. Google ScholarDigital Library
- Santosa, S. and Wigdor, D. 2013. A Field Study of Multi-device Workflows in Distributed Workspaces. Proceedings of the 2013 ACM International Joint Conference on Pervasive and Ubiquitous Computing (New York, NY, USA, 2013), 63--72. Google ScholarDigital Library
- Satchell, C. and Dourish, P. 2011. The moral economy of social media. From Social Butterfly to Engaged Citizen?: Urban Informatics, Social Media, Ubiquitous Computing, and Mobile Technology to Support Citizen Engagement. M. Foth et al., eds. MIT Press. 21--37.Google Scholar
- Shklovski, I. et al. 2014. Leakiness and Creepiness in App Space: Perceptions of Privacy and Mobile App Use. Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems (New York, NY, USA, 2014), 2347--2356. Google ScholarDigital Library
- Someren, M.W. van et al. 1994. The think aloud method: a practical guide to modelling cognitive processes. Academic Press.Google Scholar
- Sørensen, H. and Kjeldskov, J. 2014. Concepts of multi-artifact systems in artifact ecologies. ACHI 2014 - 7th International Conference on Advances in Computer-human Interactions. (2014), 141--146.Google Scholar
- Stolterman, E. et al. 2013. Device Landscapes?: A New Challenge to Interaction Design and HCI Research. Archives of Design Research. 26 (2), (2013), 7--33.Google Scholar
- Thompson, E.P. 1971. The Moral Economy of the English Crowd in the Eighteenth Century. Past & Present. 50 (1971), 76--136.Google ScholarCross Ref
- Tolmie, P. and Crabtree, A. 2018. The Practical Politics of Sharing Personal Data. Personal Ubiquitous Comput. 22, 2 (Apr. 2018), 293--315. Google ScholarDigital Library
- Toma, C.L. et al. 2008. Separating Fact From Fiction: An Examination of Deceptive Self-Presentation in Online Dating Profiles. Personality and Social Psychology Bulletin. 34, 8 (Aug. 2008), 1023--1036.Google ScholarCross Ref
- Toma, C.L. and Hancock, J.T. 2010. Looks and Lies: The Role of Physical Attractiveness in Online Dating Self-Presentation and Deception. Communication Research. 37, 3 (Jun. 2010), 335--351.Google ScholarCross Ref
- Turner, T. et al. 2010. Exploring the Workplace Communication Ecology. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, NY, USA, 2010), 841--850. Google ScholarDigital Library
- Vasiliou, C. et al. 2015. An Artifact Ecology in a Nutshell: A Distributed Cognition Perspective for Collaboration and Coordination. Human-Computer Interaction -- INTERACT 2015 (Sep. 2015), 55--72.Google Scholar
- Vertesi, J. et al. 2016. Data Narratives: Uncovering Tensions in Personal Data Management. Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (New York, NY, USA, 2016), 478--490. Google ScholarDigital Library
- Vertesi, J. 2014. Seamful Spaces: Heterogeneous Infrastructures in Interaction. Science, Technology, & Human Values. 39, 2 (Mar. 2014), 264--284.Google Scholar
- Voida, A. et al. 2013. Turbulence in the Clouds: Challenges of Cloud-based Information Work. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (New York, NY, USA, 2013), 2273--2282. Google ScholarDigital Library
- Watson-Manheim, M.B. and Bélanger, F. 2007. Communication Media Repertoires: Dealing with the Multiplicity of Media Choices. MIS Quarterly. 31, 2 (2007), 267--293. Google ScholarDigital Library
- Wolf, C.T. and Veinot, T.C. 2015. Struggling for space and finding my place: An interactionist perspective on everyday use of biomedical information. Journal of the Association for Information Science and Technology. 66, 2 (Feb. 2015), 282--296. Google ScholarDigital Library
Index Terms
- Participating Through Data: Charting Relational Tensions in Multiplatform Data Flows
Recommendations
Judging you by the company you keep: dating on social networking sites
GROUP '07: Proceedings of the 2007 ACM International Conference on Supporting Group WorkThis study examines dating strategies in Social Networking Sites (SNS) and the features that help participants achieve their dating goals. Qualitative data suggests the SNS feature, the friends list, plays a prominent role in finding potential dates, ...
Uses and gratifications of social networking sites for bridging and bonding social capital
Applying uses and gratifications theory (UGT) and social capital theory, our study examined users of four social networking sites (SNSs) (Facebook, Twitter, Instagram, and Snapchat), and their influence on online bridging and bonding social capital. ...
When Subjects Interpret the Data: Social Media Non-use as a Case for Adapting the Delphi Method to CSCW
CSCW '17: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social ComputingThis paper describes the use of the Delphi method as a means of incorporating study participants into the processes of data analysis and interpretation. As a case study, it focuses on perceptions about use and non-use of the social media site Facebook. ...
Comments