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Manual Work is a Bug: A.B.A: always be automating

Published:01 February 2018Publication History
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Abstract

Every IT team should have a culture of constant improvement - or movement along the path toward the goal of automating whatever the team feels confident in automating, in ways that are easy to change as conditions change. As the needle moves to the right, the team learns from each other’s experiences, and the system becomes easier to create and safer to operate. A good team has a structure in place that makes the process frictionless and collaborative

References

  1. Allspaw, J. 2013. A mature role for automation, part II. Kitchen Soap; https://www.kitchensoap.com/2013/08/20/a-mature-role-for-automation-part-ii/.Google ScholarGoogle Scholar
  2. Bainbridge, L. 1983. Ironies of automation. Automatica 19(6): 775-779; https://pdfs.semanticscholar.org/0713/bb9d9b138e4e0a15406006de9b0cddf68e28.pdf. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Limoncelli, T. A. 2015. Automation should be like Iron Man, not Ultron. acmqueue 13(8); https://queue.acm.org/detail.cfm?id=2841313. Google ScholarGoogle ScholarDigital LibraryDigital Library

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  • Published in

    cover image Queue
    Queue  Volume 16, Issue 1
    Web Services
    January-February 2018
    115 pages
    ISSN:1542-7730
    EISSN:1542-7749
    DOI:10.1145/3194653
    Issue’s Table of Contents

    Copyright © 2018 ACM

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 1 February 2018

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