ABSTRACT
WhatsApp, a leading platform for mobile messaging, with the largest user base being in India, incorporates features like Last Seen, Live Location, and sharing defaults which pose privacy challenges. Our study evaluates the risk perception of WhatsApp users in India, by analyzing their perceptions on several features. We implemented a survey, querying both privacy attitudes and privacy behaviors, with 213 Indian participants. We found the majority of participants reported that they actively use the privacy controls to restrict access to their information. We close by evaluating the fit of privacy settings and suggesting additional recommendations to address the privacy concerns of Indian participants.
- Steven Bellman, Eric J Johnson, Stephen J Kobrin, and Gerald L Lohse. 2004. International differences in information privacy concerns: A global survey of consumers. The Information Society 20, 5 (2004), 313--324.Google ScholarCross Ref
- Yasmeen Rashidi, Kami Vaniea, and L Jean Camp. 2016. Understanding Saudis privacy concerns when using WhatsApp. In Proceedings of the Workshop on Usable Security (USEC16).Google ScholarCross Ref
- Manish Singh. 2017. WhatsApp hits 200 million active users in India. (Feb 2017). http://mashable.com/2017/02/24/whatsapp-india-200-million-active-users/Google Scholar
Index Terms
- Understanding privacy concerns of whatsapp users in India: poster
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