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An Exploratory Study for Understanding Reasons of (Not-)Using Internet of Things

Published:20 April 2018Publication History

ABSTRACT

The potential of things or objects generating and processing data about day-to-day activities of its users has given a new level of popularity to Internet of Things (IoT) among its consumers. Even though the popularity has seen a steady increase, the use of IoT devices has been slow and abandonment rapid. To build on the existing literature and advance our understanding of the sociological processes of use and non-use of these devices, this paper presents results from the survey of 489 IoT users. Our qualitative analysis of open ended questions revealed that the motives for use include multi-functionality of devices that provide control over daily activities, social competitive edge, economic advantage, and habit. The justifications for limiting or stopping the use include privacy concerns, information overload and inaccuracy, demotivation because of the reminders about pending or failed goals, no excitement after satisfying initial curiosity, and maintenance becoming unmanageable in terms of effort, time, and money.

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    • Published in

      cover image ACM Conferences
      CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
      April 2018
      3155 pages
      ISBN:9781450356213
      DOI:10.1145/3170427

      Copyright © 2018 Owner/Author

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 20 April 2018

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      CHI EA '18 Paper Acceptance Rate1,208of3,955submissions,31%Overall Acceptance Rate6,164of23,696submissions,26%

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