Abstract
Older adults consistently reject digital technology even when designed to be accessible and trustworthy.
- AgeUK. Technology and Older People Evidence Review; http://www.ageuk.org.uk/documents/en-gb/for-professionals/computers-and-technology/evidence_review_technology.pdf?dtrk=trueGoogle Scholar
- Anderson, J. and Rainie, L. Digital Life in 2025. Report from the Pew Research Center, Internet & Technology, Mar. 11, 2014; http://www.pewinternet.org/2014/03/11/digital-life-in-2025/Google Scholar
- Arch, A. Web Accessibility for Older Users: A Literature Review. W3C Working Draft, 2008; https://www.w3.org/TR/wai-age-literature/Google Scholar
- Brewer, R. and Piper, A.M. Tell it like it really is: A case of online content creation and sharing among older adult bloggers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (San Jose, CA, May 7--12). ACM Press, New York, 2016, 5529--5542. Google ScholarDigital Library
- Crabb, M. and Hanson, V.L. An analysis of age, technology usage, and cognitive characteristics within information retrieval tasks. ACM Transactions on Accessible Computing 8, 3 (May 2016), article 10. Google ScholarDigital Library
- Czaja, S.J. and Lee, C.C. Information technology and older adults. In The Human Computer-Interaction Handbook, Second Edition, J.A. Jacko and A. Sears, Eds. Lawrence Erlbaum Associates, New York, 2007, 777--792.Google Scholar
- Czaja, S.J., Sharit, J., Hernandez, M.A., Nair, S.N., and Loewenstein, D. Variability among older adults in Internet health information-seeking performance. Gerontechnology 9, 1 (2010), 46--55.Google ScholarCross Ref
- Dee, M. and Hanson, V. A pool of representative users for accessibility research: Seeing through the eyes of the users. ACM Transactions on Accessible Computing 8, 1 (Jan. 2016), article 4. Google ScholarDigital Library
- Fox, S. Wired Seniors: A fervent few inspired by family ties. Report from the Pew Research Center, Internet & Technology, Sept. 9, 2001; http://www.pewinternet.org/2001/09/09/wired-seniors/Google Scholar
- Hanson, V.L. Age and web access: The next generation. In Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibility (Madrid, Spain, Apr. 20--21). ACM Press, New York, 2009, 7--15. Google ScholarDigital Library
- Leung, R., Tang, C., Haddad, S., McGrenere, J., Graf, P., and Ingriany, V. How older adults learn to use mobile devices: Survey and field investigations. ACM Transactions on Accessible Computing 4, 3 (Dec. 2012), article 11. Google ScholarDigital Library
- Ofcom. Adults' Media Use and Attitudes: Report 2016; https://www.ofcom.org.uk/_data/assets/pdf_file/0026/80828/2016-adults-media-use-and-attitudes.pdfGoogle Scholar
- Rogers, Y., Paay, J., Brereton, M., Vaisutis, K.L., Marsden, G., and Vetere, F. Never too old: Engaging retired people inventing the future with MaKey. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Toronto, Canada, Apr. 26-May 1). ACM Press, New York, 2014, 3913--3922. Google ScholarDigital Library
- Satchell, C. and Dourish, P. Beyond the user: Use and non-use in HCI. In Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7 (Melbourne, Australia, Nov. 23--27). ACM Press, New York, 2009, 9--16. Google ScholarDigital Library
- Smith, A. Older Adults and Technology Use. Report from the Pew Research Center Internet & Technology, Apr. 3, 2014; http://www.pewinternet.org/2014/04/03/older-adults-and-technology-use/Google Scholar
- Vardi, M. Humans, machines, and the future of work. In Proceedings of the Ada Lovelace Symposium 2015 - Celebrating 200 Years of a Computer Visionary (Oxford, U.K., Dec. 10). ACM Press, New York, 2015. Google ScholarDigital Library
- Vines, J., Blythe, M., Dunphy, P., and Monk, A. Eighty something: Banking for the older old. In Proceedings of the 25th BCS Conference on Human-Computer Interaction (Newcastle upon Tyne, U.K., July 4--8). British Computer Society, Swindon, U.K., 2011, 64--73. Google ScholarDigital Library
- Vines, J., Pritchard, G., Wright, P., Olivier, P., and Brittain, K. An age-old problem: Examining the discourses of aging in HCI and strategies for future research. ACM Transactions on Computer-Human Interaction 22, 1 (2015), 2. Google ScholarDigital Library
- Waycott, J., Vetere, F., Pedell, S., Morgans, A., Ozanne, E., and Kulik, L. Not for me: Older adults choosing not to participate in a social isolation intervention. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (San Jose, CA, May 7--12). ACM Press, New York, 2016, 745--757. Google ScholarDigital Library
- Zajicek, M. Web 2.0: Hype or happiness? In Proceedings of the 2007 International Cross-Disciplinary Conference on Web Accessibility (Banff, Alberta, Canada, May 7--8). ACM Press, New York, 2007, 35--39. Google ScholarDigital Library
Index Terms
- The wisdom of older technology (non)users
Recommendations
Web accessibility for older users: successes and opportunities (keynote)
W4A '09: Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)Web accessibility for older users -- are we there yet? We understand many of the needs, however there are some gaps in our knowledge and much integration and adoption still required.
The Web Accessibility Initiative: Ageing Education and Harmonisation (...
Internet use and non-use: views of older users
This paper reports the results of two connected surveys of computer and Internet use among the older population in the UK. One hundred and twenty questionnaires and interviews were completed with participants aged over 55 in Derbyshire and 353 ...
Technology and older adults:: designing for accessibility and usability
Assets '06: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibilityTwo major demographic trends underscore the importance of considering technology adoption by older adults: the aging of the population and rapid dissemination of technology within most societal contexts. In the past decade, developments in computer and ...
Comments