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El Paquete Semanal: The Week's Internet in Havana

Published:21 April 2018Publication History

ABSTRACT

We contribute a case study of El Paquete Semanal or "The Weekly Package" -- the pervasive, offline internet in Cuba. We conducted a qualitative inquiry of El Paquete through extensive fieldwork---interviews and observations---in Havana, Cuba. Our findings highlight the human infrastructure that supports this offline internet, rendered visible through the lens of articulation work. By offering an in-depth perspective into these workings of El Paquete, we aim to challenge established notions of what an (or the) internet "should" look like in more and less "developed" contexts. We highlight how El Paquete is a non-standardized and non-neutral internet, but still human-centered. We also offer an enriched understanding of how an entirely offline internet can provide expansive information access to support leisure and livelihood, additionally serving as a locally relevant platform that affords local participation.

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    • Published in

      cover image ACM Conferences
      CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
      April 2018
      8489 pages
      ISBN:9781450356206
      DOI:10.1145/3173574

      Copyright © 2018 ACM

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      Publication History

      • Published: 21 April 2018

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