ABSTRACT
Most social media platforms are persistent in nature, enabling users to re-visit content at their discretion. Platforms with design features that support ephemeral communications, such as Snapchat, have become increasingly popular. During the course of our empirical study, we interviewed 15 Snapchat users about their experiences and practices. Our data reveal that Snapchat users experienced different types of loss, including media, meaning, and context loss, and developed workarounds to deal with those losses, including preemptive action and collaborative saving practices. Our findings revealed a conflict between the user's expectation of the affordance the ephemeral platforms would provide, and the actions user's followed.
- Azza Abouzied and Jay Chen. 2015. Harnessing data loss with forgetful data structures. In Proceedings of the Sixth ACM Symposium on Cloud Computing (SoCC '15). ACM, New York, NY, USA, 168--173. Google ScholarDigital Library
- Michael Backes, Sebastian Gerling, Stefan Lorenz, and Stephan Lukas. 2014. "X-Pire 2.0: a user-controlled expiration date and copy protection mechanism." in Proceedings of the 29th annual ACM Symposium on applied computing, pp. 1633--1640. Google ScholarDigital Library
- Joseph B. Bayer, Nicole B. Ellison, Sarita Y. Schoenebeck, and Emily B. Falk. 2015. "Sharing the small moments: ephemeral social interaction on Snapchat." Information, Communication & Society: 122.Google Scholar
- Matt Bishop, Emily. R. Butler, Kevin Butler, Carrie Gates, and Steven Greenspan. 2013. "Forgive and forget: return to obscurity." In Proceedings of the 2013 workshop on New security paradigms workshop, pp. 110. Google ScholarDigital Library
- Danah Boyd. 2014. It's Complicated: The Social Lives of Networked Teens. Yale University Press, New Haven, CT, USA. Google ScholarDigital Library
- Jennifer Charteris, Sue Gregory, and Yvonne Masters. 2014. "Snapchat "selfies": The case of disappearing data?." eds.) Hegarty, B., McDonald, j., & Loke, S.. K., Rhetoric and Reality: Critical perspectives on educational technology: 389--393.Google Scholar
- Jordan Crook, and Anna Escher. 2015. "A Brief History of Snapchat". Techcrunch. Retrieved on April 19, 2016 from http://techcrunch.com/gallery/a-briefhistory-of-snapchat/slide/41/.Google Scholar
- Rebecca Gulotta, William Odom, Jodi Forlizzi, and Haakon Faste. 2013. Digital artifacts as legacy: exploring the lifespan and value of digital data. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13). ACM, New York, NY, USA, 1813--1822. Google ScholarDigital Library
- Gillian R. Hayes, Shwetak N. Patel, Khai N. Truong, Giovanni Iachello, Julie A. Kientz, Rob Farmer, and Gregory D. Abowd. 2004. "The Personal Audio Loop: Designing A Ubiquitous Audio-Based Memory Aid". Mobile Human-Computer Interaction Mobilehci 2004, 168--179. Springer Science + Business Media.Google Scholar
- Lyndon Kennedy. 2013. "Emerging trends in social multimedia." Proceedings of the 2nd international workshop on Socially-aware multimedia. Google ScholarDigital Library
- Christopher. Kotfila. 2014. "This message will selfdestruct: The growing role of obscurity and selfdestructing data in digital communication." Bulletin of the American Society for Information Science and Technology 40.2: 12--16.Google Scholar
- Catherine C. Marshall and Frank M. Shipman. 2012. "On the institutional archiving of social media." Proceedings of the 12th ACM/IEEE-CS joint conference on Digital Libraries. Google ScholarDigital Library
- Kimberly J. Mitchell, David Finkelhor, Lisa M. Jones and Janis Wolak. 2012. Prevalence and characteristics of youth sexting: A national study. Pediatrics, 129(1), 13--20.Google ScholarCross Ref
- Didem Özkul and Lee Humphreys. 2015. "Record and remember: Memory and meaning-making practices through mobile media." Mobile Media & Communication: 2050157914565846.Google Scholar
- Nicole A. Poltash.2012."Snapchat and sexting: A snapshot of baring your bare essentials." Rich. JL & Tech. 19: 1Google Scholar
- Lukasz Piwek and Adam Joinson.2016. "What do they snapchat about"? Patterns of use in time-limited instant messaging service." Computers in Human Behavior 54: 358--367. Google ScholarDigital Library
- Franziska Roesner, Brian T. Gill and Tadayoshi Kohno. 2014. Sex, lies, or kittens? Investigating the use of Snapchat's self-destructing messages. In Financial Cryptography and Data Security: 64--76. Springer Berlin Heidelberg.Google Scholar
- Masoomeh Rudafshani, Paul A. S. Ward, and Bernard Wong. 2012. MemRed: towards reliable web applications. In Proceedings of the Workshop on Secure and Dependable Middleware for Cloud Monitoring and Management (SDMCMM '12). ACM, New York, NY, USA, Article 6, 6 pages. Google ScholarDigital Library
- Viktor Mayer-Schönberger. 2011. Delete: The virtue of forgetting in the digital age. Princeton University Press. Google ScholarCross Ref
- Esther Shein. 2013. Ephemeral data. Commun. ACM 56, 9 (September 2013), 20--22. Google ScholarDigital Library
- Marc Smith, Vladimir Barash, Lise Getoor, and Hady W. Lauw. 2008. Leveraging social context for searching social media. In Proceedings of the 2008 ACM workshop on Search in social media (SSM '08). ACM, New York, NY, USA, 91--94. Google ScholarDigital Library
- Snapchat. Snapchat ads, Retrieved on April 21, 2016 from https://www.snapchat.com/adsGoogle Scholar
- Utz, Sonja, Nicole Muscanell, and Cameran Khalid. "Snapchat elicits more jealousy than Facebook: a comparison of Snapchat and Facebook use."Cyberpsychology, Behavior, and Social Networking 18, no. 3 (2015): 141--146. Page 12 of 12Google Scholar
- Zhewei Wei, Ge Luo, Ke Yi, Xiaoyong Du, and JiRong Wen. 2015. Persistent Data Sketching. In Proceedings of the 2015 ACM SIGMOD International Conference on Management of Data (SIGMOD '15). ACM, New York, NY, USA, 795--810. Google ScholarDigital Library
- Allison Woodruff. 2014. Necessary, unpleasant, and disempowering: reputation management in the internet age. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '14). ACM, New York, NY, USA, 149--158. Google ScholarDigital Library
- Mihaela Vorvoreanu. "Perceptions of corporations on Facebook: An analysis of Facebook social norms." Journal of New Communications Research. 4, no. 1 (2009): 67--86.Google Scholar
- Bin Xu, Pamara Chang, Christopher L. Welker, Natalya N. Bazarova, and Dan Cosley. 2016. Automatic Archiving versus Default Deletion: What Snapchat Tells Us About Ephemerality in Design. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW '16). ACM, New York, NY, USA, 1662--1675. Google ScholarDigital Library
- Chen Ying-Yu, Frank Bentley, Christian Holz, and Cheng Xu. 2015. Sharing (and discussing) the moment: The conversations that occur around shared mobile media. In Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services (pp.264--273). ACM Google ScholarDigital Library
Index Terms
- Media, Meaning, and Context Loss in Ephemeral Communication Platforms: A Qualitative Investigation on Snapchat
Recommendations
Share First, Save Later: Performance of Self through Snapchat Stories
CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing SystemsAs the third most popular social network among millennials, Snapchat is well known for its picture and video messaging system that deletes content after it is viewed. However, the Stories feature of Snapchat offers a different perspective of ephemeral ...
Personality Depends on The Medium: Differences in Self-Perception on Snapchat, Facebook and Offline
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing SystemsWe investigate self-perception in social media through the lens of personality theory. Two mixed-methods studies involving 148 participants examine if people self-report different personality traits in social media compared with their offline traits. We ...
"You Don't Have To Know My Past": How WeChat Moments Users Manage Their Evolving Self-Presentation
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing SystemsMost social media platforms record, display, and archive users' personal histories. This persistence of posts over time can be problematic, as users' self-presentation goals and network composition change, but old content remains. In this paper, we ...
Comments