ABSTRACT
Despite the benefits offered by sharing economy, researchers have identified several challenges preventing disadvantaged groups (e.g. low socioeconomic status, un(der)employed and/or users from emerging regions) from receiving the same level of benefits as those from advantaged populations. This panel brings researchers from the sharing economy and mobile crowdsourcing space whose research has identified unique challenges for underserved populations. We consider the opportunities offered by these platforms to disadvantaged communities and examine to what extent these platforms instead may recreate disadvantage, as well as the workarounds communities employ to make these platforms work for them. We examine the opportunities for the CSCW community to address these challenges going forward.
- Rachel Botsman and Roo Rogers. (2011). What's mine is yours: How collaborative consumption is changing the way we live. HarperCollins Publishers.Google Scholar
- Tawanna Dillahunt and Amy Malone. 2015. The Promise of the Sharing Economy among Disadvantaged Communities. ACM CHI. 2285-2294. Google ScholarDigital Library
- Airi Lampinen, Kai Huotari and Coye Cheshire. (2015) Challenges to Participation in the Sharing Economy: The Case of Local Online Peer-to-Peer Exchange in a Single Parents' Network. Interaction Design and Architecture(s), special issue on peer-to-peer exchange and the sharing economy.Google Scholar
- Min Kyung Lee, Daniel Kusbit, Evan Metsky, and Laura Dabbish. 2015. Working with Machines: The Impact of Algorithmic and Data-Driven Management on Human Workers. ACM CHI 1603-1612. Google ScholarDigital Library
- Jacob Thebault-Spieker, Loren G. Terveen, and Brent Hecht. 2015. Avoiding the South Side and the Suburbs: The Geography of Mobile Crowdsourcing Markets. ACM CSCW, 265-275. Google ScholarDigital Library
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