ABSTRACT
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- 3.Hartson, H.R., Castillo, J.C., Kelso, J., Kamler, J., & Neale, W.C. (1996). Remote Evaluation: The Network as an Extension of the Usability Laboratory. Proceedings of CHl '96 Conference on Human Factors in Computing Systems. New York: ACM, 228-235. Google ScholarDigital Library
- 4.Shattuck, L.W. & Woods, D.D. (1994). The Critical Incident Technique" 40 Years Later. Proceedings of the 38th Annual Meeting of the Human Factors Society, 1080-1084.Google ScholarCross Ref
Index Terms
- Remote usability evaluation: can users report their own critical incidents?
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