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The role of ethnography in interactive systems design
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Volume 2 ,  Issue 2  (April 1995) table of contents
Pages: 56 - 65  
Year of Publication: 1995
ISSN:1072-5520
Authors
John Hughes  Lancaster Univ., Lancaster, UK
Val King  Lancaster Univ., Lancaster, UK
Tom Rodden  Lancaster Univ., Lancaster, UK
Hans Andersen  Riso National Lab, Roskilde, Denmark
Publisher
ACM  New York, NY, USA
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Downloads (6 Weeks): 39,   Downloads (12 Months): 356,   Citation Count: 24
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REFERENCES

Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.

 
1
Stephen Ackroyd , Keith Soothill , Richard Harper , John A. Hughes , Dan Shapiro, New Technology and Practical Police Work: The Social Context of Technical Innovation, Taylor & Francis, Inc., Bristol, PA, 1992
2
Jorgen P. Bansler , Keld Bødker, A reappraisal of structured analysis: design in an organizational context, ACM Transactions on Information Systems (TOIS), v.11 n.2, p.165-193, April 1993  [doi>10.1145/130226.148055]
3
R. Bentley , J. A. Hughes , D. Randall , T. Rodden , P. Sawyer , D. Shapiro , I. Sommerville, Ethnographically-informed systems design for air traffic control, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, p.123-129, November 01-04, 1992, Toronto, Ontario, Canada  [doi>10.1145/143457.143470]
 
4
Dan Diaper, Task Analysis for Human-Computer Interaction, Prentice Hall PTR, Upper Saddle River, NJ, 1990
 
5
Goguen, Social issues in requirements engineerin$ Proceedings of RE 93: International Symposium on Requirements Engineering, Jan. 4-6 1993 San Diego, IEEE Press.
6
Jonathan Grudin, The computer reaches out: the historical continuity of interface design, Proceedings of the SIGCHI conference on Human factors in computing systems: Empowering people, p.261-268, April 01-05, 1990, Seattle, Washington, United States  [doi>10.1145/97243.97284]
 
7
R. R. Harper , J. A. Hughes , D. Z. Shapiro, Harmonious working and CSCW: computer technology and air traffic control, Studies in computer supported cooperative work: theory, practice and design, North-Holland Publishing Co., Amsterdam, The Netherlands, 1990
 
8
Heath, C. and Luff, P., Collaboration and controL- Crisis management and multimea~a technologr in London 6r~und line control rooms, Computer Supported Cooperative Work, Vol 1 No 1-2, pp 69-94.
 
9
Colin Potts, Software-Engineering Research Revisited, IEEE Software, v.10 n.5, p.19-28, September 1993  [doi>10.1109/52.232392 ]
 
10
Randall, D. and Hughes, J.A., Sociolog~ CSCW and Works'rig with Customer~ in Social and Interaction Dimensiom of System Design, ed. Thomas, P., Cambridge, Cambridge University Press, 1994.
 
11
Rittd. H. and Webber, M., Dilemmas in ageneral theory of plannin$ Policy Sciences, Vol 4 No 2 pp 155-169.
 
12
Shapiro, D., Ferrets in a sack?. Ethnographic sttwlies and task analysis in CSC~, Proceedings of the 12th Schaerding International Workshop on Design Of Computer Supported Cooperative ~rk And Groupware Systems, June 1-3, Elsevier Press
13
Lucy A. Suchman, Office procedure as practical action: models of work and system design, ACM Transactions on Information Systems (TOIS), v.1 n.4, p.320-328, Oct. 1983  [doi>10.1145/357442.357445]
 
14
Suchman, L, and Wynn, E., Procedures andproblems in the ojta~ce, O~ce Technology and People, Vol 2 No 2, 133-154.

CITED BY  24
 
Mikael Drugge , Josef Hallberg , Peter Parnes , Kare Synnes, Wearable Systems in Nursing Home Care: Prototyping Experience, IEEE Pervasive Computing, v.5 n.1, p.86, January 2006
Bonnie A. Nardi , Brian Reilly, Interactive ethnography: digital photography at Lincoln High School, CHI '97 extended abstracts on Human factors in computing systems: looking to the future, March 22-27, 1997, Atlanta, Georgia
Jerry B. Weinberg , Mary L. Stephen, Participatory design in a human-computer interaction course: teaching ethnography methods to computer scientists, ACM SIGCSE Bulletin, v.34 n.1, March 2002
 
Beth M. Lange , Mark A. Jones , James L. Meyers, Insight lab: an immersive team environment linking paper, displays, and data, Proceedings of the SIGCHI conference on Human factors in computing systems, p.550-557, April 18-23, 1998, Los Angeles, California, United States
Christian Dörner , Jan Heß , Volkmar Pipek, Fostering user-developer collaboration with infrastructure probes, Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering, p.48-44, May 13-13, 2008, Leipzig, Germany
Mark W. Newman , James A. Landay, Sitemaps, storyboards, and specifications: a sketch of Web site design practice, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.263-274, August 17-19, 2000, New York City, New York, United States
Saeko Nomura , Edwin Hutchins , Barbara E. Holder, The uses of paper in commercial airline flight operations, Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, November 04-08, 2006, Banff, Alberta, Canada
 
Vidar Hepsø, The social construction and visualisation of a new Norwegian offshore installation, Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work, p.109-124, September 07-11, 1997, Lancaster, UK
Anne Rose , Ben Shneiderman , Catherine Plaisant, An applied ethnographic method for redesigning user interfaces, Proceedings of the conference on Designing interactive systems: processes, practices, methods, & techniques, p.115-122, August 23-25, 1995, Ann Arbor, Michigan, United States
Rahat Iqbal , Richard Gatward , Anne James, A general approach to ethnographic analysis for systems design, Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information, September 21-23, 2005, Coventry, United Kingdom
Sally Jo Cunningham , Matt Jones, Autoethnography: a tool for practice and education, Proceedings of the 6th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: making CHI natural, p.1-8, July 07-08, 2005, Auckland, New Zealand
David R. Millen, Rapid ethnography: time deepening strategies for HCI field research, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, p.280-286, August 17-19, 2000, New York City, New York, United States
Nelson Siu , Lee Iverson , Anthony Tang, Going with the flow: email awareness and task management, Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, November 04-08, 2006, Banff, Alberta, Canada
Steven Dow , T. Scott Saponas , Yang Li , James A. Landay, External representations in ubiquitous computing design and the implications for design tools, Proceedings of the 6th ACM conference on Designing Interactive systems, June 26-28, 2006, University Park, PA, USA
 
Hanna Strömberg , Valtteri Pirttilä , Veikko Ikonen, Interactive scenarios—building ubiquitous computing concepts in the spirit of participatory design, Personal and Ubiquitous Computing, v.8 n.3-4, p.200-207, July 2004
Allison Woodruff , Margaret H. Szymanski , Rebecca E. Grinter , Paul M. Aoki, Practical strategies for integrating a conversation analyst in an iterative design process, Proceedings of the conference on Designing interactive systems: processes, practices, methods, and techniques, June 25-28, 2002, London, England
Adam Perer , Ben Shneiderman, Integrating statistics and visualization: case studies of gaining clarity during exploratory data analysis, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
Victoria Bellotti , Maribeth Back , W. Keith Edwards , Rebecca E. Grinter , Austin Henderson , Cristina Lopes, Making sense of sensing systems: five questions for designers and researchers, Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, April 20-25, 2002, Minneapolis, Minnesota, USA
Daniel Fallman, Enabling physical collaboration in industrial settings by designing for embodied interaction, Proceedings of the Latin American conference on Human-computer interaction, August 17-20, 2003, Rio de Janeiro, Brazil
Ben Shneiderman , Catherine Plaisant, Strategies for evaluating information visualization tools: multi-dimensional in-depth long-term case studies, Proceedings of the 2006 AVI workshop on BEyond time and errors: novel evaluation methods for information visualization, May 23-23, 2006, Venice, Italy
 
Enrique Hinostroza , Lucio E. Rehbein , Harvey Mellar , Christina Preston, Developing Educational Software: a Professional Tool Perspective, Education and Information Technologies, v.5 n.2, p.103-117, June-July 2000
Alan Dix , Tom Rodden , Nigel Davies , Jonathan Trevor , Adrian Friday , Kevin Palfreyman, Exploiting space and location as a design framework for interactive mobile systems, ACM Transactions on Computer-Human Interaction (TOCHI), v.7 n.3, p.285-321, Sept. 2000
 
Colin Potts , Idris Hsi, Abstraction and context in requirements engineering: Toward a synthesis, Annals of Software Engineering, 3, p.23-61, 1997
 
Jeanette Blomberg , Mark Burrell , Greg Guest, An ethnographic approach to design, The human-computer interaction handbook: fundamentals, evolving technologies and emerging applications, Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 2002

INDEX TERMS

Primary Classification:
  H. Information Systems
  H.1 MODELS AND PRINCIPLES
      H.1.2 User/Machine Systems
          Subjects: Human factors

Additional Classification:
  D. Software
  D.2 SOFTWARE ENGINEERING

  H. Information Systems
  H.5 INFORMATION INTERFACES AND PRESENTATION (I.7)


General Terms:
Design, Human Factors


REVIEW

"Dara Lee Howard : Reviewer"

Ethnography intends to uncover settings through the social actions of a society, which are revealed in the day-to-day activities of its participants. As practiced in the social sciences, it entails lengthy and extensive observation and descrip  more...

Collaborative Colleagues:
John Hughes: colleagues
Val King: colleagues
Tom Rodden: colleagues
Hans Andersen: colleagues

Peer to Peer - Readers of this Article have also read:

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