ABSTRACT
The paper is a work in progress that explores the use of socio-technical matrices to try and design a fit for purpose ICT for two sub-Saharan Africa farming communities. Rooted in Hansen's (2006) socio-technical experiments in design processes and Summerville and Dewsbury's (2007) system dependability model, the paper offers a systematic design route from initial field study results to the development of use cases and scenarios that are in turn evaluated in iterative socio-technical matrices. The approach offers a solution in multi-disciplinary and geographically diverse structures of design that explore the problem domain, concluding by highlighting the merits and difficulties of the approach.
- Cogburn, D. L., Zhang, L. and Khothule, M. Going global, locally: the socio-technical influences on performance in distributed collaborative learning teams Proceedings of the 2002 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology, South African Institute for Computer Scientists and Information Technologists, Port Elizabeth, South Africa, 2002. Google ScholarDigital Library
- DePaula, R. Lost in translation: a critical analysis of actors, artifacts, agendas, and arenas in participatory design Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1, ACM Press, Toronto, Ontario, Canada, 2004. Google ScholarDigital Library
- Eva, B. Designing exploratory design games: a framework for participation in Participatory Design? Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1, ACM, Trento, Italy, 2006. Google ScholarDigital Library
- Flechais, I., Riegelsberger, J. and Sasse, M. A. Divide and conquer: the role of trust and assurance in the design of secure socio-technical systems Proceedings of the 2005 workshop on New security paradigms, ACM, Lake Arrowhead, California, 2005. Google ScholarDigital Library
- Gaver B., Dune T. and Pacenti E. Cultural Probes. ACM 1072-5220/99/0100.Google Scholar
- Hanna, S., mberg, Valtteri, P. and Veikko, I. Interactive scenarios\---building ubiquitous computing concepts in the spirit of participatory design. Personal Ubiquitous Comput., 8 (3--4). 200--207. Google ScholarDigital Library
- Hansen, R. T., String of Experiments - Looking at the Design Process as a Set of Socio-technical Experiments. in Proceedings of the ninth Participatory Design Conference 2006, (Trento, Italy, August 2006), ACM. Google ScholarDigital Library
- Laprie, J.-C., Dependable Computing: Concepts, Limits, Challenges FTCS-25. in the 25th IEEE International Symposium on Fault-Tolerant Computing, (Pasadena, California, USA, June 27--30, 1995), 42--54. Google ScholarDigital Library
- Margit, K., Morten, K. and Leysia, P. Participatory design in emergency medical service: designing for future practice Proceedings of the SIGCHI conference on Human Factors in computing systems, ACM, Montr\&\#233;al, Qu\&\#233;bec, Canada, 2006. Google ScholarDigital Library
- Piotr, D. A. and Michael, B. T. Supporting multidisciplinary collaboration: requirements from novel HCI education Proceedings of the SIGCHI conference on Human factors in computing systems, ACM, San Jose, California, USA, 2007. Google ScholarDigital Library
- Rizzo, A., Pozzi, S., Save, L. and Sujan, M. Designing complex socio-technical systems: a heuristic schema based on cultural-historical psychology Proceedings of the 2005 annual conference on European association of cognitive ergonomics, University of Athens, Chania, Greece, 2005. Google ScholarDigital Library
- Sommerville, I. and Dewsbury, G. Dependable domestic systems design: A socio-technical approach. Interact. Comput., 19 (4). 438--456. Google ScholarDigital Library
Recommendations
Designing an Online Civic Engagement Platform: Balancing "More" vs. "Better" Participation in Complex Public Policymaking
A new form of online citizen participation in government decisionmaking has arisen in the United States (U.S.) under the Obama Administration. "Civic Participation 2.0" attempts to use Web 2.0 information and communication technologies to enable wider ...
Community engagement for research: contextual design in rural CSCW system development
C&T '13: Proceedings of the 6th International Conference on Communities and TechnologiesIn order to bring about innovation within a community-based context, different stakeholder communities often need to be engaged so that they may appropriately take part in the design process. The 'invisible' work of engagement is frequently overlooked, ...
Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner Participation
This article discusses the integration of work practice and system design. By scrutinising the unfolding discourse of workshop participants the co-construction of work practice issues as relevant design considerations is described. Through a mutual ...
Comments