ABSTRACT
NFC and RFID technologies have found their way into current mobile phones and research has presented a variety of applications using NFC/RFID tags for interaction between physical objects and mobile devices. Since this type of interaction is widely novel for most users, there is a considerable initial inhibition threshold for them. In order to get novice users started with this physical interaction and its applications, we have designed different ways to increase the learnability and guidance of such applications. Their effectiveness was evaluated in a qualitative and quantitative user study with 40 participants, who interacted with NFC-equipped posters in different ways. We report on the types of usage errors observed and show that future designs of NFC/RFID-based mobile applications should consider using a dedicated start-tag for interaction.
- Broll, G., Siorpaes, S., Rukzio, E., Paolucci, M., Hamard, J., Wagner, M., and Schmidt, A. 2007. Supporting Mobile Service Usage through Physical Mobile Interaction. In Proc. of PERCOM'07. IEEE Computer Society, Washington, DC, 262--271. Google ScholarDigital Library
- Broll, G., Haarländer, M., Paolucci, M., Wagner, M., Rukzio, E., and Schmidt, A. 2008. Collect&Drop: A Technique for Multi-Tag Interaction with Real World Objects and Information. In Proc. of AmI'08. Lecture Notes In Computer Science, vol. 5355. Springer-Verlag, Berlin, Heidelberg, 175--191. Google ScholarDigital Library
- Geven, A., Strassl, P., Ferro, B., Tscheligi, M., and Schwab, H. 2007. Experiencing real-world interaction: results from a NFC user experience field trial. In Proc. of MobileHCI '07, vol. 309. ACM, New York, NY, 234--237. Google ScholarDigital Library
- Hardy, R. and Rukzio, E. 2008. Touch&interact: touch-based interaction of mobile phones with displays. In Proc. of MobileHCI '08. ACM, New York, NY, 245--254. Google ScholarDigital Library
- Häikiö, J., Wallin, A., Isomursu, M., Ailisto, H., Matinmikko, T., and Huomo, T. 2007. Touch-based user interface for elderly users. In Proc. of MobileHCI '07, vol. 309. ACM, New York, NY, 289--296. Google ScholarDigital Library
- Holleis, P., Otto, F., Hussmann, H., and Schmidt, A. 2007. Keystroke-level model for advanced mobile phone interaction. In Proc. of CHI '07. ACM, New York, NY, 1505--1514. Google ScholarDigital Library
- Mäkelä, K., Belt, S., Greenblatt, D., and Häkkilä, J. 2007. Mobile interaction with visual and RFID tags: a field study on user perceptions. In Proc. of CHI '07. ACM, New York, NY, 991--994. Google ScholarDigital Library
- Nielsen, J. 2008. Usability 101: Introduction to Usability. www.useit.com/alertbox/20030825.html.Google Scholar
- O'Neill, E., Thompson, P., Garzonis, S., and Warr, A. 2007. Reach out and touch: Using nfc and 2d barcodes for service discovery and interaction with mobile devices. In Proc. of Pervasive'07, volume 4480 of Lecture Notes in Computer Science, 19--36. Springer, 2007. Google ScholarDigital Library
- Riekki, J., Salminen, T., and Alakarppa, I. 2006. Requesting Pervasive Services by Touching RFID Tags. IEEE Pervasive Computing 5, 1 (Jan. 2006), 40. Google ScholarDigital Library
- Rukzio, E., Leichtenstern, K., Callaghan, V., Schmidt, A., Holleis, P., and Chin, J. 2006. An Experimental Comparison of Physical Mobile Interaction Techniques: Touching, Pointing and Scanning. In Proc. of Ubicomp 2006, California, USA. 17--21 September 2006. Google ScholarDigital Library
- Sánchez, I., Riekki, J., and Pyykknen, M. 2008. Touch&control: Interacting with services by touching RFID tags. In Proc. of IWRT 08, June 12--13 2008.Google Scholar
- Schwieren, J. and Vossen, G. 2007. Implementing Physical Hyperlinks for Mobile Applications Using RFID Tags. In Proc. of IDEAS'07. IEEE Computer Society, Washington, DC, 154--162. Google ScholarDigital Library
- SmartTouch website. www.smarttouch.orgGoogle Scholar
- Välkkynen, P. 2006. Hovering: Visualising RFID Hyperlinks in a Mobile Phone. MIRW 2006.Google Scholar
- Want, R., Fishkin, K. P., Gujar, A., and Harrison, B. L. 1999. Bridging physical and virtual worlds with electronic tags. In Proc. of CHI '99. ACM, New York, NY, 370--377. Google ScholarDigital Library
- Want, R. 2006. An Introduction to RFID Technology. IEEE Pervasive Computing 5, 1 (Jan. 2006), 25. Google ScholarDigital Library
- Weiser, M. 1995. The computer for the 21st century. In Human-Computer interaction: Toward the Year 2000, R. M. Baecker, J. Grudin, W. A. Buxton, and S. Greenberg, Eds. Morgan Kaufmann Publishers, San Francisco, CA, 933--940. Google ScholarDigital Library
Index Terms
- Improving the accessibility of NFC/RFID-based mobile interaction through learnability and guidance
Recommendations
Mobile and physical user interfaces for NFC-based mobile interaction with multiple tags
MobileHCI '10: Proceedings of the 12th international conference on Human computer interaction with mobile devices and servicesNear Field Communication (NFC) is an emerging technology for mobile interaction with everyday objects and associated digital resources. Apart from simple interactions with single tags, NFC has the potential for more elaborate interactions with physical ...
Touch to Play -- Exploring Touch-Based Mobile Interaction with Public Displays
NFC '11: Proceedings of the 2011 Third International Workshop on Near Field CommunicationMobile interactions with public displays are often indirect and not very convenient for multiple users at the same time. In this paper we use the physical, touch-based interaction with Near Field Communication (NFC) to investigate direct mobile ...
Exploring Expressive NFC-Based Mobile Phone Interaction with Large Dynamic Displays
NFC '09: Proceedings of the 2009 First International Workshop on Near Field CommunicationInherent obstacles in current mobile applications are the limited input and output capabilities of mobile phones. In many ways, e.g. in terms of display capabilities and processing power, today’s mobile phones are quite versatile and provide opportunity ...
Comments