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The rise of middle and upper middle class in emerging markets: product and service opportunities

Published:08 December 2008Publication History

ABSTRACT

The middle and upper middle class population in the often termed emerging markets is typically a less investigated target as most consumer research and development efforts for such markets are primarily focused on rural communities as well as the lower to middle class population.

We believe that, in a context where emerging markets are in constant transformation and the middle to upper middle classes are on a substantial growth path, it is important to explore appropriate ways to address these market segments as they represent an opportunity space for technological research and development. This paper discusses and shares results of a recent case study where a number of concepts and products were developed for such market segments in emerging markets and subsequently tested in China, Egypt, India and Brazil.

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          cover image ACM Other conferences
          OZCHI '08: Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
          December 2008
          366 pages
          ISBN:0980306345
          DOI:10.1145/1517744

          Copyright © 2008 ACM

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          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 8 December 2008

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          OZCHI '08 Paper Acceptance Rate28of57submissions,49%Overall Acceptance Rate362of729submissions,50%

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