Markus Zanker
ABSTRACT
Recommender Systems (RS) have become popular for their ability to make useful suggestions to online shoppers. Knowledge-based RS represent one branch of these types of applications that employ means-end knowledge to map abstract user requirements to product characteristics. Before setting up such a system, the knowledge has to be acquired from domain experts and formalized using constraints or a comparable representation mechanism. However, the initial acquisition of the knowledge base and its maintenance are effort intensive tasks. Here, we propose a system that learns rule-based preferences from successful interactions in historic transaction data. It is realized as a meta-level hybrid that employs collaborative filtering to derive preferences from a user's nearest neighbors that are processed by a knowledge-based RS to derive recommendations. An evaluation using a commercial dataset showed that this approach outperforms the prediction accuracy of a knowledge base provided by domain experts. In addition, the approach is applicable for supporting domain experts in the maintenance and validation tasks associated with providing personalization knowledge bases.
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Index Terms
- A collaborative constraint-based meta-level recommender
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