skip to main content
10.1145/122778.122795acmconferencesArticle/Chapter ViewAbstractPublication PagesdocConference Proceedingsconference-collections
Article
Free Access

Multiple methods and the usability of interface prototypes: the complementarity of laboratory observation and focus groups

Published:01 October 1991Publication History
First page image

References

  1. Campbell, R. L., Mack, R. L., & Roemer, J. M. (1989). Extending the scope of field research in HCI. SIGCHI Bulletin, 20, 4, 30-32.Google ScholarGoogle Scholar
  2. Carroll, J. M., & Rosson, M. B. (1985). Usability specification as a tool in iterative development. In Advances in Human-Computer Interaction, Vol. 1, H. R. Hartson (ed.), Ablex, Norwood, NJ, pp. 1-28.Google ScholarGoogle Scholar
  3. Denning, S. (1991). The advantages of focus groups in usability research. Microsoft Corporation, unpublished mss.Google ScholarGoogle Scholar
  4. Denzin, N. K. (1989). Interpretive Interactionism. Newbury Park, CA: Sage.Google ScholarGoogle Scholar
  5. Dieli, M. (1988, Oct.). Integrating usability evaluation into the computer documentation development cycle, Paper presented at the ACM SIGDOC Conference, Ann Arbor.Google ScholarGoogle Scholar
  6. Dieli, M. (1986). Designing successful documentation: An investigation of document evaluation methods. Dissertation, Carnegie-Mellon University.Google ScholarGoogle Scholar
  7. Doheny-Farina, S., and Odell, L. (1985). Ethnographic research on writing: Assumptions and methodology (pp. 503- 535). L. Odell and D. Goswami (eds.). Writing in nonacademic settings. New York: Guilford.Google ScholarGoogle Scholar
  8. Eisner, E. W., & Peshkin, A. (1990). Qualitative inquiry in education: The continuing debate. New York: Teachers College Press.Google ScholarGoogle Scholar
  9. Fetterman, D. M. (1989). Ethnography: Step-by-step. Newbury Park, CA: Sage.Google ScholarGoogle Scholar
  10. Fielding, N. G., & Fielding, J. L. (1986). Linking data. Beverly Hills: Sage.Google ScholarGoogle Scholar
  11. Fowler, F. J., Jr. (1984). Survey research methods. Beverly Hills: Sage.Google ScholarGoogle Scholar
  12. Gardiner, M. M., & Christie, B. (Eds.). (1987). Applying cognitive psychology to user-interface design. New York: John Wiley & Sons. Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. Goldman, A. E., & McDonald, S. S. (1987). The group indepth interview, Englewood Cliffs, NJ: Prentice-Hall, 1987.Google ScholarGoogle Scholar
  14. Gould, J. D., & Lewis, C. (1985). Designing for usability: Key principles and what designers think. Communications of the ACM, 28, no. 3 (1985), 300-311. Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Hirschheim, R. A. (1986). Understanding the office: A social-analytic perspective. A CM Transactions on Office Information Systems, 4, 4, 331-344. Google ScholarGoogle ScholarDigital LibraryDigital Library
  16. Kirk, J., & Miller, M. L. (1986). Reliability and validity in qualitative research. Newbury Park, CA: Sage.Google ScholarGoogle Scholar
  17. Krueger, R. A. (1988). Focus groups: A practical guide for applied research. Newbury Park, CA: Sage.Google ScholarGoogle Scholar
  18. Lauer, J. M., & Asher, J. W. (1988). Composition research: Empirical designs. New York: Oxford University Press.Google ScholarGoogle Scholar
  19. Lazarsfeld, P. F. (1972). Qualitative analysis: Historical and critical essays. Boston: Allyn and Bacon.Google ScholarGoogle Scholar
  20. Merton, R. K., Fiske, M., & Kendall, P. L. (1956). The focused interview: A manual of problems and procedures. Glencoe, IL: The Free Press.Google ScholarGoogle Scholar
  21. Morgan, D. L. (1988). Focus groups as qualitative research. Newbury Park, CA: Sage.Google ScholarGoogle Scholar
  22. Nielsen, J. (1990). Traditional dialogue design applied to modem user interfaces. Communications of the ACM, 31, 5, 552-561. Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Sullivan, P. (1989b). Beyond a narrow conception of usability testing. IEEE Transactions on Professional Communication, 32, 4, 256-264.Google ScholarGoogle ScholarCross RefCross Ref
  24. Sullivan, P. (1989a). Usability in the computer industry: What contribution can longitudinal field studies make?. I?CC Conference Record, pp. 12-16.Google ScholarGoogle Scholar
  25. Van Maanan, J. (1988). Tales of the field: On writing ethnography. Chicago: University of Chicago Press.Google ScholarGoogle Scholar
  26. Yin, R. K. (1984). Case study research: Design and methods. Beverly Hills, CA: Sage.Google ScholarGoogle Scholar
  27. Zemke, R. & Kramlinger, T. (1982). Figuring things out. Reading, MA: Addison Wesley.Google ScholarGoogle Scholar

Index Terms

  1. Multiple methods and the usability of interface prototypes: the complementarity of laboratory observation and focus groups

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Conferences
      SIGDOC '91: Proceedings of the 9th annual international conference on Systems documentation
      October 1991
      161 pages
      ISBN:089791452X
      DOI:10.1145/122778

      Copyright © 1991 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 1 October 1991

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • Article

      Acceptance Rates

      Overall Acceptance Rate355of582submissions,61%

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader