ABSTRACT
The availability of Electronic Public Services (EPS) is essential for achieving meaningful e-Government. As governments deliver many services to citizens, businesses and other customers, making all these services available online requires a systematic and rigorous approach. A crucial element in this approach is the availability of an Infrastructure to enable rapid EPS development. This demo presents an Electronic Licensing (e-Licensing) Service developed upon a prototype Software Infrastructure for EPS. The Infrastructure comprises: (1) frameworks for design of Front-Office and Back-Office applications, (2) services for workflow management and cross-agency messaging, and (3) an Infrastructure Management Service. The demo shows the process of developing an EPS upon the EPS Infrastructure and demonstrates the various use cases of the e-Licensing application rapidly developed upon the Infrastructure. This work was done in the context of the e-Macao Project, funded by the Government of Macao SAR to build a foundation for e-Government in Macao.
- Peristeras V., and Tarabanis, K. Governance Enterprise Architecture (GEA): Domain Models for E-Governance, (Ed.) Marijn Janssen, ICEC'04, 6th International Conference on E-Commerce, ACM, 2004. Google ScholarDigital Library
- Ojo, A., Janowski, T., Oteniya, G., and Estevez, E., Infrastructure Support for e-Government - An Overview, e-Macao Project Report 6, Aug. 2006.Google Scholar
- Ojo, A., Chu, T. I., Oteniya, G., Tou C. P., and Janowski, T., Front-Office Framework for e-Government, - Development Report, e-Macao Project Report 8, 2006Google Scholar
- Estevez, E., Wan, C., Wong, C. T., Ojo, A., Oteniya, G., and Janowski, T., Back Office Framework for e-Government, e-Macao Report 9, 2006Google Scholar
- Ojo, A., Oteniya, G., Chau K. F., Estevez, E., Janowski, T., Electronic Delivery of Licensing Services, e-Macao Report 5, Oct. 2005Google Scholar
- Janowski T., and Estevez, E., Extensible Message Gateway for e-Government, e-Macao Report 11, Aug. 2006.Google Scholar
- Ojo, A., Oteniya, G., and Janowski, T., Infrastructure Management Services for e-Government, e-Macao Project Report 12, Aug. 2006.Google Scholar
Index Terms
- Rapid development of electronic public services: a case study in electronic licensing service
Recommendations
Rapid development of electronic public services: software infrastructure and software process
dg.o '07: Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domainsThis paper presents a software infrastructure to support the execution and rapid development of Electronic Public Services (EPS). The infrastructure provides frameworks, components, services and tools to aid analysis, design, implementation and ...
Measuring citizen's perception and acceptance of e-Suvidha in relation to TAM: an empirical study
ICWET '10: Proceedings of the International Conference and Workshop on Emerging Trends in TechnologyInformation and Communication Technology (ICT) has marked its importance in every sphere of life including governance. The Government to Citizen (G2C) relationship through internet is supposed to enhance citizen participation, transparency in the system ...
Towards integrated electronic services in public sector
ICCOMP'10: Proceedings of the 14th WSEAS international conference on Computers: part of the 14th WSEAS CSCC multiconference - Volume IIIn public sector organizations there are many changes ahead; one of them is developing electronic services. There is a demand for accessing and using public sector services through the internet. In private sector a wide range of electronic services is ...
Comments