skip to main content
10.1145/1243441.1243453acmconferencesArticle/Chapter ViewAbstractPublication Pagesw4aConference Proceedingsconference-collections
Article

Web 2.0: hype or happiness?

Published:07 May 2007Publication History

ABSTRACT

Web 2.0 has initiated a new age of Web interaction. Countless everyday activities such as seeking information, shopping, filling in forms and making appointments can be done effectively and often more cheaply on the Web. However many of the new community sites, and other Web 2.0 sites, do not promote accessibility in terms of inclusivity. They are built for, and are of most benefit to, young socially integrated people who own their own laptop and live in a world of readily available radio LAN and fast access broadband. However many older or disabled people are living on low budgets and do not have access to such things.

Those for whom the Web is inaccessible for whatever reason will become increasingly excluded from mainstream life if it is not made accessible to them. This paper argues for a holistic approach to accessibly which addresses all aspects of the user's life. It tracks the impact of the advent of Web 2.0 on Web accessibility in its widest sense. It starts with a definition of accessibility, which in this context means apart from physical access, inclusion and acceptability. Through the use of case studies it examines worrying trends brought about by Web 2.0, and positive signs of improvement in accessibility, due to Web 2.0.

References

  1. Ajax Matters http://www.ajaxmatters.com/ (last accessed 8-4-7)Google ScholarGoogle Scholar
  2. Audyssey Games http://www.audyssey.org/ (last accessed 10-4-7)Google ScholarGoogle Scholar
  3. Authoring Tool Accessibility Guidelines http://www.w3.org/TR/WAI-AUTOOLS/ (last accessed 8-4-7)Google ScholarGoogle Scholar
  4. Ball, Liz - Access 2.0 interview http://www.bbc.co.uk/blogs/access20/2007/01/post_2.shtml (last accessed 12-4-7)British Computer Association of the Blind (BCAB) http://www.bcab.org.uk/ (last accessed 9-4-7)Google ScholarGoogle Scholar
  5. British Computer Association for the Blind (BCAB) http://www.bcab.org.uk/ (last accessed 9-4-7)Google ScholarGoogle Scholar
  6. Davis, F. D. (1993) User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38, 475--487. Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. Facebook http://www.facebook.com (Last accessed 12-4-7)Google ScholarGoogle Scholar
  8. Keith, J., Hijax: Progressive Enhancement with Ajax, Proceedings of X Tech 2006, Building Web 2.0, http://xtech06.usefulinc.com/schedule/paper/29 (last accessed 8-4-7)Google ScholarGoogle Scholar
  9. Morrissey, W., Zajicek, M., 2001, 'Remembering how to use the Internet: An investigation into the effectiveness of VoiceHelp for older adults', Proc. HCI International'2001, pp 700--704Google ScholarGoogle Scholar
  10. Ouch! http://www.bbc.co.uk/ouch/about/ (last accessed 12-4-7)Google ScholarGoogle Scholar
  11. Parikh, T., Chavan, A., Syal, P., Arora, S., Design Studies for a Financial Management System for Micro-credit Groups in Rural India, Proceedings of Computers and Universal Usability CUU 2003, Vancouver. Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Radar The Disability Network http://www.radar.org.uk/ (last accessed 9-4-7) Watson Léone Interview for Access 2.0 Accessible Digital Life http://www.bbc.co.uk/blogs/access20/2006/11/a_view_from_the_trenches.shtml (last accessed 12-4-7)Google ScholarGoogle Scholar
  13. Skype http://www.skype.com/ (last accessed 8-4-7)Google ScholarGoogle Scholar
  14. Watson, L., http://www.bbc.co.uk/blogs/access20/2006/11/a_view_from_the_trenches.shtml (last accessed 12-4-7)Google ScholarGoogle Scholar
  15. Web Access Initiative www.w3.org/WAI/ (last accessed 8-4-7)Google ScholarGoogle Scholar
  16. Web Content Accessibility Guidelines http://www.w3.org/TR/WAI-WEBCONTENT/ (last accessed 8-4-7)Google ScholarGoogle Scholar
  17. Zajicek M., Arnold B., 1999, 'The 'Technology Push' and the User Tailored Information Environment', 5th European Research Consortium for Informatics and Mathematics (ERCIM) Workshop 'User Interfaces for All' GMD Report 74, Dagstuhl, Germany, pp 5--12Google ScholarGoogle Scholar
  18. Zajicek M. & Hall, S., 2000, 'Solutions for elderly visually impaired people using the Internet', In S. McDonald, Y. Waern, G. Cockton (eds) People and Computers XIV - Usability or Else!, Proceedings of HCI 2000, pp 299--307Google ScholarGoogle Scholar
  19. Zajicek M., Wales, R., Lee, A., 2003 'Towards VoiceXML Dialogue Design for Older Adults', In Palanque P., Johnson P., O'Neill E (eds) Design for Society. Proceedings of HCI 2003, pp 327--338Google ScholarGoogle Scholar
  20. Zone BBS http://www.zonebbs.com/ (last accessed 13-4-7)Google ScholarGoogle Scholar

Index Terms

  1. Web 2.0: hype or happiness?

          Recommendations

          Reviews

          Ian Ruthven

          The characteristic feature of Web 2.0 applications is to encourage community interaction by facilitating collaboration and sharing between users. In this short paper, an abstract for a keynote presentation, Zajicek considers the degree to which this true. Are Web 2.0 applications supporting some communities, those comprised of young, affluent, socially integrated people, at the expense of other communities, particularly the elderly, visually impaired, or poor__?__ The paper raises some interesting insights. The move toward more video-based presentation, for example, may exclude deaf or blind Web users, and the increased use of dynamic presentations can cause problems for screen readers used by visually impaired users. However, other claims seem far weaker and anecdotal. It is particularly not clear, in several cases, what concept of Web 2.0 is being considered, with some discussions centered on technology that clearly predates Web 2.0. The keynote address that inspired this paper may have been interesting and wide-ranging, but the paper itself feels rambling and inconclusive. Online Computing Reviews Service

          Access critical reviews of Computing literature here

          Become a reviewer for Computing Reviews.

          Comments

          Login options

          Check if you have access through your login credentials or your institution to get full access on this article.

          Sign in
          • Published in

            cover image ACM Conferences
            W4A '07: Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
            May 2007
            179 pages
            ISBN:1595935908
            DOI:10.1145/1243441

            Copyright © 2007 ACM

            Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

            Publisher

            Association for Computing Machinery

            New York, NY, United States

            Publication History

            • Published: 7 May 2007

            Permissions

            Request permissions about this article.

            Request Permissions

            Check for updates

            Qualifiers

            • Article

            Acceptance Rates

            W4A '07 Paper Acceptance Rate11of27submissions,41%Overall Acceptance Rate171of371submissions,46%

          PDF Format

          View or Download as a PDF file.

          PDF

          eReader

          View online with eReader.

          eReader