ABSTRACT
The turn of this decade marked a renewed interest for mobile usability research within the field of Human Computer Interaction. A challenge, however, exists in that many scholars define and operationalize usability differently. With the introduction of mobile commerce circa 1999, a review of relevant peer-reviewed literature would highlight areas of past emphasis and opportunities for future empirical research specific to mobile usability.This work-in-progress presents a research agenda for mobile usability that consists of two parts. First, a framework is adapted for the taxonomy of empirical mobile usability studies. Second, results of a qualitative review of 45 empirical mobile usability studies include: i) a summary of the core and peripheral usability dimensions measured; ii) a detailed analysis of contextual factors studied; and iii) key findings that provide the basis for a research agenda in mobile usability.
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Index Terms
- A research agenda for mobile usability
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