Christina Mörtberg
ABSTRACT
This paper focuses on challenges of heterogeneous knowledges in participatory design. How are different experiences and knowledge negotiated in participatory design processes and how can the design process maintain sensitivity towards the subtle aspects of negotiation of knowledges? The paper reports from two design projects, the first related to design of ICT-based learning environments for workplaces in Norway and the second a research project with middle managers and care assistants from social services departments in the public sector in Sweden. As a main argument the paper focuses on the role of silence in the negotiation of knowledge. Sensitivity in design should then as well be directed towards the silent and invisible aspects of the design process, because they can be as important for the participation and design outcome.
- Foucault, M. The History of Sexuality. - Volume 1: An Introduction. Felican, Harmandsworth, 1979.Google Scholar
- Bødker, K., Kensing, F and Simonsen, J Participatory IT Design. Designing for Business and Workplace Realities. MIT Press, Cambridge, Massachusetts & London, England, 2004. Google ScholarDigital Library
- Suchman, L. Located Accountabilities in Technology Production.Scandinavian Journal of Information Systems 14 (2002), 91--105. Google ScholarDigital Library
- Star, S. L. and Strauss, A. Layers of Silences, Arenas of Voices: The Ecology of Visible and Invisible Work.Computer Supported Cooperative Work 8 (March 1999), 9--30. Google ScholarDigital Library
- Stuedahl, D Forhandlinger og overtalelser: kunnskapsbygging på tvers av kunnskapstradisjoner i brukermedvirkende design av ny IKT Unipubavhandlinger Series of dissertations submitted to the Faculty of Education, University of Oslo; no. 34, Det utdanningsvitenskapelige fakultet, Universitetet i Oslo, Unipub, Oslo, 2004.Google Scholar
- Kindreed, J. B. 8/18/97 Bite Me: Resistance in learning and work". Mind, Culture and Activity 6 (1999), 196--221.Google ScholarCross Ref
- Fiumara, G. C. The Other Side of Language: a philosophy of listening. Routledge, London, 1990.Google Scholar
- Berg, E, Mörtberg, C and Jansson, M Emphazing Technology: sociotechnical implications. (Accepted for publication in Information Technology & People in July 2005).Google Scholar
- Bjerknes, G. and Bratteteig, T. User Participation and Democracy, A Discussion of Scandinavian Research on System Development. In Scandinavian Journal of Information Systems, 1(Apr. 1995), 73--98. Google ScholarDigital Library
- Bratteteig, T. Making Change: Dealing with Relations between Design and Use. Faulty of Mathematics and Natrual Sciences, University of Oslo, No. 332, Unipub, Oslo, 2004.Google Scholar
- Karasti, H. Increasing Sensitivity Towards Everyday Work Practice in System Design. Acta Universitatis Ouluensis, University of Oulu (available also from http://herkules.oulu.fi/isbn9514259556/), 2001.Google Scholar
- Haraway, D. J. (1991) Simians, Cyborg and Women. The Reinvention of Nature. Free Associations Books, London.Google Scholar
- Bauman, R. Story, Performance and Event: contextual studies of oral narrative. Cambridge University Press, Cambridge, 1986.Google Scholar
- Conquergood, D. Performance Theory, Hmong Shamas, and Cultural Politics. in Reinelt, J. G. and Roach, J. R. (Eds.) Critical Theory and Performance, The University of Michigan Press, Ann Arbor, 41--55, 1992.Google Scholar
Recommendations
Understanding e-government (G2C) in the knowledge society
Governments are investing heavily both politically and financially in the knowledge society as a route to economic growth and international competitiveness. Web technology provides an efficient, cost-effective platform for national knowledge management, ...
Exploring participation in the design of public library e-services
PDC '14: Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 2Public libraries are in crisis-mode trying to figure out their future. One area they are struggling with is their role and relationship to the Internet -- their e-services. This study engages public library staff, vendors and members in the redesign of ...
Public Participation Readiness Toward E-Gov 2.0: Lessons from Two Countries
ICEGOV '19: Proceedings of the 12th International Conference on Theory and Practice of Electronic GovernanceNowadays, many government has programs to build inclusion and equality in the community where each individual is empowered and given equal opportunities to participate in both social and political processes. Equality in the community is a cultural ...
Comments