Psychosocial implications of computer software development and use: Zen and the art of computing

Abstract

This paper considers both software development and computer system use from the viewpoint of the human effort involved. It attempts to identify various factors contributing to the successful development and use of computer programs and systems. For example, the "software factory" notion itself can become a large part of the problem unless considered thoughtfully. Various recommendations are made for increasing human productivity in this context.

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Index Terms

• Human-centered computing

  • Human computer interaction (HCI)

• Social and professional topics

  • Professional topics

    • Computing profession

      • Computing organizations

    • Management of computing and information systems

      • Project and people management

• Software and its engineering

  • Software creation and management